Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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It has been a disappointing…
It has been a disappointing relationship. From being told that our puppy would be covered from their first vet visit, to being denied benefits for pre-existing conditions (how can a puppy have a pre-existing condition?); to learning that the discount we were being offered wasn’t even competitive with market rate offers outside of our group coverage - it has been a deeply disappointing experience with MetLife.
Insurer: MetLife
By: Alec
The promptness of the service you…
The promptness of the service you provide. I am satisfied with the results I always get from MetLife Pet Insurance. You always fulfill my expectations when it comes to refunds and quick payments.
Insurer: MetLife
By: Maribel Villanueva
Claims paid promptly with easy process
Claims paid promptly with easy process. Major claim deposited in my bank account in 15 minutes.
Insurer: Pumpkin
By: Jan Winn
My last claim was submitted and…
My last claim was submitted and processed quickly and fairly. Always a plus when that happens with an insurance company.
Insurer: MetLife
By: Carlton
Getting my pet the best quality policy…
Getting my pet the best quality policy insurance gives me what my cat's care for him for all his vet needs.
Insurer: MetLife
By: Angelia Casaretto-French
Quick resolution to my claim.
Quick resolution to my claim.
Insurer: MetLife
By: Robert Kalil
Beware preexisting condition loophole and excuse
I purchased a dog with benign asymmetric testicles and neutering was not recommended at that time. Months later one testicle enlarged significantly. Spot denied the coverage based on a prexisting condition. The neutering was not recommended or planned initially and was only pursued based on substantial enlargement that occurred well after coverage. I would avoid this company whose top priority is finding reasons to avoid coverage. I was warned but didn't heed the warning about their use of preexisting conditions to justify non payment of a new illness.
Insurer: Spot
By: customer
I insured a 6 month puppy just over a…
I insured a 6 month puppy just over a week after adopting from a shelter. There is a waiting period for the insurance to start. The second day after the accident portion of the coverage began my puppy passed a bloody bundle of sticks and needed to be hospitalized. Embrace will not cover it as there was no specific incident in which he ate a stick (he was just crazy about eating everything after being in the shelter his whole life and it was a constant battle). I know all insurance companies make their money by denying claims but this company aligned itself with USAA and I expected the same level of quality and service. They are nothing like USAA...
Insurer: Embrace
By: Thor Uremovich
The process of making my claim was…
The process of making my claim was seamless and I received my reimbursement within a few days. I’m very satisfied.
Insurer: MetLife
By: Louis Despres
Best pet insurance
Best pet insurance. Fast refund.
Insurer: Pets Best
By: Nela Duriacova