Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


Verified June 14, 2023

Trupanion

Once again, Trupanion hasn't disappointed me. I called Trupanion hoping, but not expecting, to get help paying for my cats dental work. Boomer had gingivitis and his gums were red and inflamed and he needed help. Trupanion stepped in and helped in a big way! Thank you so much, Trupanion!

Insurer: Trupanion

By: Nancy

Useful
June 13, 2023

Best Pet Insurance

Before I was able to bring my puppy home, the breeder would not release him until I showed proof of pet insurance. So I had no choice but to purchase pet insurance. I was going to cancel because everyone was telling me to. Thank god I didn’t! My puppy got very sick and was admitted to the hospital! Healthy Paws acted on my claims immediately! I was reimbursed within a few days! They are hands down the best! I tell people to give up a manicure or for the guys, order a few less beers and get pet insurance!

Insurer: Healthy Paws

By: Lee

Useful
Verified June 13, 2023

Fitz pneumonia

When the need was greatest Trupanion was there for us. Fitz was given less than a 20% chance of survival. I wanted him to have every chance possible. The doctors, Trupanion and Fitz will to live have given him a 2nd chance at life!

Insurer: Trupanion

By: William

Useful
June 12, 2023

Review of Our Newest Insurer

We had been with 24 Pet Watch for almost 10 years. We recently enrolled our 2 new pups with Pets Plus Us. The enrolment following our puppy trial was very smooth. The customer service level of expertise is commendable. The claim process is faster then they forecast, which is great. Their explanation of benefits is clear and easy to understand. We had a major exclusion situation that lasted 5 1/2 months. With several emails, appeals from supporting veterinary and with the review from Pets Plus Us, underwriting team, it was resolved and all my claims were adjudicated, processed and paid out. I am very please thus far with this company. They truly do have Pet's owners best interest at Heart ~ Caroline Ottawa - Ontario

Insurer: Pets Plus Us

By: Caroline

Useful
June 12, 2023

Healthy Paws for the win

Our puppy was electrocuted and was hospitalized for six days. If it wasn’t for our friends that recommended insurance through Healthy Paws, we would have had to put Odysseus down. Healthy Paws is affordable and covers almost everything. All we had to do is take a picture of the paid invoice and upload it to the app. It was also easy to speak to customer service on the phone. We can’t speak highly enough about the company.

Insurer: Healthy Paws

By: Melissa

Useful
Verified June 12, 2023

Outstanding

Super happy with the speed of the claims process!!!

Insurer: Trupanion

By: Julie

Useful
June 12, 2023

Absolutely the worst company imagineable

This company is so bad it's just a scam. I have 17 animals insured through them. In a year they have paid ONE claim and then they sent a letter requesting the money back, saying they made a mistake. Heading to my state insurance commission to file a complaint about this terrible company.

Insurer: MetLife

By: J

Useful
June 11, 2023

Metlife Pet Insurance

It's been good so far. Easy claim process.

Insurer: MetLife

By: Lawrence

Useful
June 10, 2023

So glad I had this!!

I started this insurance in February, in April my dog tore his ACL and needed surgery. He was on a regular walk, on leash and went after a squirrel. The surgery total was $4100. it took a few weeks back and forth with my vet over paperwork which was a little aggravating, but once approved I got back $3100.00!! They even asked how I wanted the refund I chose Zelle and it was in my account in 5 minutes. I am now sharing this with my friends and family spreading the word how dog insurance is sooooo worth it!!! Thank you, MetLife.

Insurer: MetLife

By: Lisa

Useful
June 10, 2023

So glad I have this insurance!

When my dog got injured and I was faced with a big bill I was so grateful that I had MetLife insurance behind me to help give me peace of mind that whatever my baby needed could be taken care of!

Insurer: MetLife

By: Noelle Marie

Useful

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