Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


June 09, 2023

Your claim will be denied

I signed up and recommended to my uncle who also signed up. Both of us had our first claims denied on technicalities. I have zero faith that they will pay claims unless they are appealed. In reality disappointed in their customer service and lack of human interaction.

Insurer: Pets Best

By: Matthew

Useful
June 09, 2023

Experience of claim submission

All my claims leading up to my deductible arrived through the portal. My 3 rd claim was a partial reimbursement and sub’s on 5/19/2023 nothing only in process. I called the end of May and asked why the woman was not helpful. I reissued and still an issue called to be sure the woman was not the same and very pleasant and most helpful. She was the reason I would give 5 stars. I believe I only gave 4. Maybe you should listen to the recording of our call and use it in training the way to do. I am also a MetLife retire.

Insurer: MetLife

By: Cathleen

Useful
June 09, 2023

Met Life Pet Insurance

We purchased a Met Life Pet policy for our rescue pup, Fiona, after it was offered free for 30 days at the time of adoption. The best decision we could have made! Claims processing is so quick and easy and reimbursement is direct deposited into our bank account!. More important than this amazing service is the peace of mind we have knowing our girl is covered should an emergency arise. Thank you Met Life.

Insurer: MetLife

By: Tari

Useful
June 09, 2023

Thank you

Trupanion truly was an asset. Makes me glad I have insurance and have Trupanion.

Insurer: Trupanion

By: Cheryl

Useful
Verified June 09, 2023

Based on my experience so far with claim submission and coverage Hence why I would recommend to everyone and anyone.

Based on my experience so far with claim submission and coverage Hence why I would recommend to everyone and anyone.

Insurer: Trupanion Canada

By: Carlos

Useful
Verified June 09, 2023

Trupanion is the best !

Excellent reimbursement process. Easy to use. Fair payments.

Insurer: Trupanion Canada

By: Mark

Useful
Verified June 09, 2023

Trupanion Has My Kitty's Back!!

I always recommend Trupanion to people with pets. My experience has been excellent. Great coverage and happens on the spot. So grateful!!!

Insurer: Trupanion Canada

By: Sherry

Useful
Verified June 09, 2023

Submitting a claim was fast and easy.

Submitting a claim was fast and easy. And I had the refund in my account in a few days.

Insurer: Trupanion Canada

By: Colleen

Useful
Verified June 09, 2023

Claims are processed quickly.

Claims are processed quickly. Any time we have a question staff is helpful!

Insurer: Trupanion

By: Patricia

Useful
Verified June 09, 2023

Offers to pay the vet directly!

Enrollment was easy. Although, I was looking specifically for “back surgery” under the treatment coverages, and I didn’t see that specifically. This is important in a dachshund’s coverage.

Insurer: Trupanion

By: Terri

Useful

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