Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


June 07, 2023

Pets Best is the best!

Purchasing Pets Best was one of the best decisions I ever made for my dog and my wallet! The plan I chose covers 90% of all accident and illness after a $250 annual deductible, with an unlimited annual cap. The benefits have paid for the low monthly premiums many, many, many times over the the life of my dog. And, unlike most insurance plans these days, the Pets Best explanation of benefits is always 100% accurate - I never find any inappropriate denials or incomprehensible language, so I never dread having to argue about coverage with an anonymous representative speaking a language different from mine! Pets Best has really come through for us and I am really very grateful - I only wish I had also purchased the wellness benefit when my pup was a baby! Thank you Pets Best! You’re stuck with us!

Insurer: Pets Best

By: Zoe

Useful
June 07, 2023

Lemonade-it worked well

My dog had some pretty concerning stomach problems and needed several diagnostic tests which found nothing wrong- great news but was thinking Lemonade might balk at paying since nothing of note was found. No problem with the claim-handled efficiently and well-I highly recommend Lemonade insurance.

Insurer: Lemonade

By: Sharon

Useful
June 07, 2023

The most expensive watchband, EVER

Our little dog, who we lovingly call a “goat” decided to eat the leather band on my iWatch. Not only did she have a belly full of leather, she also swallowed some metal connecting pieces. The entire Staff at our wonderful veterinarian office - Creature Comforts Animal Hospital- with special thanks to Veterinarian Dr. Espinosa, and Patient Coordinator Denise- who all went above and beyond ensuring our baby girl had the best care possible, and thank you to Trupanion Pet Insurance for allowing us to care for her needs without financial worry.

Insurer: Trupanion

By: Becky

Useful
Verified June 07, 2023

I had a recent emergency and having Trupanion was the only way I could have gotten Venture the care I needed.

I had a recent emergency and having Trupanion was the only way I could have gotten Venture the care I needed. It helped financially significantly. I called the phone line 5-6 times during the process and each time everyone was very considerate, kind, helpful, and seemed to care about Venture’s well being. They answered every single one of my questions until I understood everything. Outstanding service.

Insurer: Trupanion

By: Taryn

Useful
Verified June 07, 2023

Because Jackie was very efficient and quick getting info I needed.

Because Jackie was very efficient and quick getting info I needed.. I had used Trupanion in the past. This time I bought 2 rescue dogs and they came with 6 week coverage from another company after speaking with Jackie and having Trupanion in the past, I knew my dogs would be best looked after by Trupanion so without hesitation I decided to go back to Trupanion knowing I would have another 30 day wait for illness coverage was worth it .. knowing Trupanion’s service from the past, I would be the best.. coverage for my new puppy

Insurer: Trupanion Canada

By: Joanne

Useful
Verified June 07, 2023

The customer service is always available and very helpful and supportive.

The customer service is always available and very helpful and supportive. It feels great to have my fur baby protected. The insurance covers so much and for a good price.

Insurer: Trupanion Canada

By: Shyla

Useful
Verified June 07, 2023

A must have for every pet owner

Trupanion is a service every pet owner should have . It is truly gives you peace of mind when it comes to your fur babies health . Claims are very easy and automatic. Worth every penny

Insurer: Trupanion Canada

By: Andrea

Useful
Verified June 07, 2023

Great customer service went the extra mile by calling my Vet while O was on hold to have them review my claim.

Great customer service, went the extra mile by calling my Vet while O was on hold to have them review my claim.

Insurer: Trupanion

By: Christopher

Useful
Verified June 07, 2023

I don't really like the Trupanion organization but that's no reason to blame it on Ines.

I don't really like the Trupanion organization, but that's no reason to blame it on Ines. She was lovely. I hate the Trupanion email messages when they brag about how much money they've paid out when I haven't received ONE DIME!!

Insurer: Trupanion

By: Michele

Useful
Verified June 07, 2023

Disappointed

I submitted my claims for my dog diesel back in the middle of April and am just now receiving a response. And to add to my frustration, his claims were denied claiming it was a preexisting condition! This is absurd. He had a totally separate eye problem than what he is currently experiencing and I do not agree with this at all. Extremely disappointed in this company

Insurer: Trupanion

By: Caprice

Useful

Compare top pet insurance providers plans.