Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claim
Though my vet bill included more items then I could list on my claim, they were great about following up with the vet and making sure all options were covered. Super, super easy!
Insurer: Lemonade
By: Annette
Vic
MetLife Pet is great. Have no problems submitting claim’s & always received quick payment!
Insurer: MetLife
By: Vicky
I love Lemonade!
I love Lemonade Pet Insurance! It is so easy to use and they are very caring and friendly. I take comfort in knowing I have this protection if my pet has significant pet issues. My dog Max gets into a lot of mischief, and hopefully he won't get hurt or sick, however knowing I have this insurance gives me peace of mind. Every time I have filed a claim it has been easy and paid out very quickly!
Insurer: Lemonade
By: Janice
Feeling Frenchie Fortunate
I'm so glad I researched and obtained insurance and setup my Frenchie with Metlife Pets the first week of receiving him into our family. Little did I know that this breed has more issues than others. Having the assurance of insurance is comforting. I do have to pay out of pocket and wait for reimbursement. Most times I receive payment in days, other times it takes a little longer. The main point is that I have been reimbursed for everything I have submitted so far. I plan to keep insurance for the rest of my Frenchie's life so I hope Metlife Pets keeps up their end of the bargain. Don't wait to sign up for insurance! Get it NOW! :-)
Insurer: MetLife
By: christine
Overall Wonderful
Overall, my experience with Healthy Paws insurance has been a positive one. Everything has been pretty simple to use and very clear understanding. They make the claim process pretty easy, I usually submit the invoice and email vet clinic notes that same day and within a week my claim has been processed. Only one time did I have an issue with a mistake on a claim but once I made a phone call the individual had it resolved within a couple days. This insurance cover so much and I haven’t had any issues with no coverage other than the things that are listed in the guidelines. Great customer service and reimbursements are done in a timely matter of about a week. Highly recommend to anyone.
Insurer: Healthy Paws
By: Brittany
Great Service
Trupanion gives great service and pays quickly. People are there to answer questions quickly as well.
Insurer: Trupanion
By: Teri
Useless Pet Insurance
As usual with a puppy we had a couple of illnesses to deal with. The 2 vet visits with tests were over $400. Trupanion took forever to process the claims and when they did I was reimbursed a whopping $60 total. My puppy has been insured for 6 months @ $69 a month. = $414. This mean Trupanion has turned a profit on me of $354 in just 6 months plus I’m stuck with paying the majority of the bill. It would have been cheaper to have no insurance and just pay the vet. I will be canceling this insurance.
Insurer: Trupanion
By: Shepard
Love Lemonade!
My pup is all boy and very injury prone. I think my Lemonade rep knows me by heart 🤭 But they are always efficient, timely, and the claims process is extremely streamlined. I use it for emergency services because those can really pile up at the vet and my claims are usually processed within a week after a short explanation and submission of forms from the doctor! Super easy and painless. Customer service is great as well.
Insurer: Lemonade
By: Megan
My fur baby care
It was easy to submit a claim and it didn’t take long to receive response.
Insurer: MetLife
By: Joann
MetLife Pet Insurance
I just rescued a small terrier/chihuahua mix in April and matchdog rescue recommended this pet insurance which was very reasonable and a great investment!! Had to run her to after hours emergency vet hospital as I could not find one of her rubber chew bones .. I had exam and X-rays done and thank God there was no obstruction or foreign object . Just for this visit it was over $950. I obtained the necessary documents swiftly and submitted via their easy app electronically. Process was timely and received a payment deposited into my checking account. Reasonable deductible and all done !! I would highly recommend MetLife Pet Insurance!!!
Insurer: MetLife
By: Thomas