Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,076 total


Verified July 26, 2022

Pet insurance choices

Other than the fact that the policy does not cover exam fees, it is quite comparable to other policies. I like the fact that there is no limit to the amount of annual coverage.

Insurer: Trupanion Canada

By: Susanne

Useful
Verified July 26, 2022

Happy customer

Fast, efficient, and straightforward claims process. Takes the financial worry over taking my dog to the vet.

Insurer: Trupanion Canada

By: Pam

Useful
Verified July 26, 2022

I would highly recommend pet owners to purchase pet insurance with Trupanion.

I would highly recommend pet owners to purchase pet insurance with Trupanion. They are quick in response time with claims and provide direct billing to the veterinary clinics.

Insurer: Trupanion Canada

By: Paulette

Useful
Verified July 26, 2022

TPLO surgery on Myah Rose

Trupanion did what it said that it would do and I am grateful that I had the right coverage for my dog when she was a puppy with no issues. I never imagine that I would have to have a TPLO at her age but it did happen. I am hoping that she will be back to her old self and walking as she used to on her leg.

Insurer: Trupanion Canada

By: Marlene

Useful
Verified July 26, 2022

Dissatisfaction with Trupanion Insurance

My dog had a new problem with his paw and the Vet submitted the claim. It was denied by Trupanion. Every time a claim is submitted, it seems that Trupanion doesn't pay on anything. I'm considering canceling this insurance.

Insurer: Trupanion

By: Shelly

Useful
Verified July 26, 2022

Trupanion finds ways to NOT pay claims.

Trupanion finds ways to NOT pay claims. The 500 deductible per incidence is a losing game but a winning one for Trupanion. I've been a client for at least 8 years and finally realizing I need to cut my loses for this company will find ways to NOT pay claims.

Insurer: Trupanion

By: Kari

Useful
Verified July 26, 2022

Vanessa was professional and nice to talk with but she could not solve my problem.

Vanessa was professional and nice to talk with, but she could not solve my problem. Every claim I send in is either a "preexisting or an allergy". Plus, every claim has a $500 deductible, which means I will never get reimbursed, unless it is a large claim. So I will be changing insurance at the beginning of the month.

Insurer: Trupanion

By: Leslie

Useful
Verified July 26, 2022

Caims are processed and refunded promptly.

Caims are processed and refunded promptly.

Insurer: Trupanion

By: Josie

Useful
Verified July 26, 2022

Chico’s Insurance

Easy to submit and quick turnaround!

Insurer: Trupanion

By: Alison

Useful
Verified July 26, 2022

Buddygoestonewfoundland is my baby!!

I had no worries! Submit invoice and a couple days later, accepted charges were reimbursed! Very acceptable! I always tout my experience with Trupanion!

Insurer: Trupanion

By: Kathryn

Useful

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