Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


June 28, 2023

First time user

Took my dog in for shots. I had recalled that a portion of the office visit may be covered along with the shots themselves. Thought I’d take a chance and submit a claim. In submitting the claim through the app, I got an immediate response as to what my refund would be. Total bill was $191.00 of that I was refunded $109.00!! The money even showed up in my account later that afternoon!!! Amazing!!! Couldn’t be happier!

Insurer: Lemonade

By: Lorri

Useful
June 28, 2023

Healthy Paws saved my dogs life...

My dog started having trouble breathing so we took her to our local pet ER. After tests, xrays, and an ultraound, they diagnosed her with pyothorax (fluid in her chest cavity). We transferred her to another vet that could do a CT scan then her surgery. After surgery, she was in the ICU for 10 days with a chest tube then another 2 days after the tube was removed, a total of 12 days. The total discharge bill was $20k plus a $5k ER bill. The plan we have has a $500 yearly deductible then 90% plan paid/10% customer paid. Our total out of pocket ended up being around $3k out of the $25k total bill. They saved her life because there was no way we would’ve been able to afford it without knowing we’d be reimbursed. And they made the reimbursement process so easy. They called the vet and got the confirmation they needed and I got a direct deposit a few days later. Thank you so much Healthy Paws!

Insurer: Healthy Paws

By: Amanda

Useful
June 28, 2023

Thank you Healthy Paws!

We have had our sweet Mele girl for 10 years and she has just recently been through some health changes and diagnosis of new conditions. Healthy Paws has been with us through and through and it provides us so much relief knowing we can give her all the care she needs without having to worry as much about cost. We highly recommend Healthy Paws truly understands that our pets are family members too!

Insurer: Healthy Paws

By: Andrea

Useful
June 28, 2023

Easy, Fast and Great

Lemonade did amazing job handling my claim quickly. It’s very reasonable and covers a lot. I’m grateful for lemonade pet insurance!

Insurer: Lemonade

By: Precious

Useful
June 27, 2023

Healthy Paws made my life just a little easier during a very difficult time

Yes, Healthy Paws made my life just a little easier during a very difficult time. My beloved "Lambeau" had been dealing with cancer - and fighting like a little champ - for several years. I'm SURE Healthy Paws "lost money" on our account, as Lambeau's bills (medications/surgeries) had to be over $50,000. I ended up paying only about 20% of that amount, and the premiums while high, never compared to what Healthy Paws covered. When Lambeau passed, the team at Healthy Paws was sweet, comforting, and made sure to close my account, so I wasn't billed for an additional month - while continuing to send reimbursements for her final vet bills. I'd highly recommend Healthy Paws for these reasons.

Insurer: Healthy Paws

By: Todd

Useful
Verified June 27, 2023

Princess

She had a UTI and the ease of Trupanion covering the bill.

Insurer: Trupanion

By: Susan

Useful
Verified June 26, 2023

So happy I had Trupanion

1st claim, easy to use with direct billing. They even covered 50% of the cost of her prescription food to help with urinary issues! Highly recommend.

Insurer: Trupanion Canada

By: Wandalee

Useful
June 26, 2023

ASPCA Pet Health Insurance Review

We’ve been very fortunate as to not having submitted claims, except for well visits. This year Brodie developed an ear infection, with follow up visits, and I’m very pleased with the speed of the refund, Submit the claim, processed in little time. We’re very pleased

Insurer: ASPCA

By: Matthew

Useful
June 26, 2023

Claim

I was very surprised with how fast Lemonade helped us with our claim regarding our dogs surgical procedure, they were very helpful and it was so easy.

Insurer: Lemonade

By: Camila

Useful
June 26, 2023

great service

i sure wish my medical insurance was as good as Healthy Paws, paid within one week of claim, probably been quicker if i had auto deposit instead of a check. Outstanding-----GOOD JOB GUYS!!

Insurer: Healthy Paws

By: Carl

Useful

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