Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


November 07, 2023

Peace of Mind

I don’t want to have to use my insurance. If I do it means my dog is sick or injured and that just breaks my heart. However, having Lemonade as our pet’s insurance company has been a big relief to us. The claims process is easier than ordering a drink at Starbucks for my wife. And I think I get reimbursed faster too. I have never had insurance for my dogs in the past but based on my experience with Lemonade I will have it from now on.

Insurer: Lemonade

By: Shawn

Useful
November 07, 2023

Grateful for Trupanion!

I have had Trupanion insurance for almost 10 years now. They have never let me down! We ended up with a dog who has a significant amount of health problems, from allergies to stomach sensitivities and everything in between. Of course, we couldn't have possibly predicted this when we got the insurance as a puppy and that's an important consideration. We had no way of knowing she would have so many needs, specialists, and procedures, but Trupanion has honored their policies every step of way. She just had a major surgery and related procedures that were completely unexpected. Shortly after, Trupanion sent notice that all of it was eligible and being covered. Because of Trupanion and all the care we are able to provide, Sparkle presents as a very happy, healthy dog! We are very grateful for all of their support!

Insurer: Trupanion

By: Kristen

Useful
November 06, 2023

Impreseed

Our youngest dog began having seizures and was seen in the ICU for three days. During her time there she received wonderful care and endured multiple tests to determine the ethology of her seizures. Thankfully with pet insurance we didn’t have to withhold any care out of financial concerns and now our girl is home and doing well. Pets Plus Us reimbursed us everything we were entitled to and within only a couple weeks. Very impressed!

Insurer: Pets Plus Us

By: Jennifer

Useful
Verified November 06, 2023

A True Partner

Trupanion has been helping to look after my dog, Belle, since she was a puppy. She has had a wide variety of health issues but Trupanion is always there with financial and personal support. I don't what we would have done without it. Thank you.

Insurer: Trupanion Canada

By: Rod

Useful
November 06, 2023

Quick Response and Explanation

What I really like about Pet plus Us is their quick response time and explanations once a claim has been reviewed.

Insurer: Pets Plus Us

By: Natalee

Useful
November 05, 2023

Excellent Customer Service

Pets Plus Us gave us financial support, during our dog's illness. They paid 80% of our vet and specialists' bills, as well as testing we needed done. Thank you!

Insurer: Pets Plus Us

By: Loretta

Useful
November 04, 2023

So Worth It!

Ive never used pet insurance before so I had to do a lot of research to figure out which one I wanted to use. I settled on PetsBest with high hopes for my fur babies being taken care of. I bought them a few months worth of their flea, tick and heartworm prevention but couldn't figure out how to submit a claim for an online medication order. I contacted PetsBest using their online chat system, and they were beyond friendly and helpful. I had so many questions about the process but they helped me through everything and I made my claim successfully. Received the payment within the promised time frame, too! They're already very stellar and I am excited they will be taking care of us and our babies! Thank you, Pets Best!

Insurer: Pets Best

By: Riah

Useful
November 04, 2023

Always helpful

This is the 2nd time filing a claim for this naughty boy and MetLife is always very helpful and punctual about getting your claim taken care of. So happy to have them

Insurer: MetLife

By: Summer

Useful
Verified November 04, 2023

They came through!

Charlie required major surgery (TPLO) which costs several thousand dollars. Truepanion came through. I would highly recommend this company to anyone.

Insurer: Trupanion

By: Robert

Useful
November 04, 2023

Super Easy Claims Process

Since purchasing the insurance for my dog with Lemonade, this was the first time I was submitting a claim. I was surprised by how easy the process is. I highly recommend this product.

Insurer: Lemonade

By: Shobha

Useful

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