Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


November 04, 2023

Amazing.

When my dog Trigger, who is a year and a half did not eat his breakfast I got concerned but thought maybe he wasn't hungry yet. Then the vomiting started in the afternoon and he wouldn't drink water. I called my vet and they took him right in. They believed he had a foreign body and took x-rays where something was seen in the stomach but could not be made out. They gave us meds for him and had us bring him back in the morning. He had gotten much worse over night and they did a barium study to see if he had movement in his stomach and g.i tract. At noon the vet called and said the barium was not moving at all and emergency exploratory surgery was needed so I went in signed the papers and he went under. After the surgery we found out from the vet there was no foreign body, it was food rotting inside him because his stomach and digestive system went into Ileus (it was paralyzed). They don't know why or how but this meant he would have to stay at the vet for a week however, we would take him home at night. During the day he needed an I.V for fluids, stimach meds, and antibiotics. He would not take anything by mouth and was not using the washroom. I am happy to say, he is not fully recovered but he is back home after what was a traumatic nightmare of a week for not only our pup but us as well. It was made so much less stressful by not having to worry for a second, if we would be able to afford all of this. The bills were in the thousands and every single time Trupanion worked with our vet and all I had to do was pay my portion which was usually pennies in comparison. After my deductible was paid they did everything else. We could focus on our pup not worrying about finances, or if we could afford his treatment, for that I will forever be greatful. Everyday there was new bill but I only paid my deductible once, the same illness the deductible is paid once and that illness will never be charged a deductible again. If I had questions customer support was on call 24/7 and I never had to try fighting with an automated recording. Thank you so much for everyone at Albany and Trupanion. They made it so easy to focus our attention where it needed to be and not adding tons of paperwork and bills on top. No confusing jargon just super simple and I have all receipts and claims accessible in my account at any time.

Insurer: Trupanion Canada

By: Diana

Useful
November 03, 2023

Easy claims for diagnostic tests and treatments

It was such a relief having Healthy Paws Insurance when over the span of three weeks our cat needed multiple emergency vet visits with diagnostics tests and treatments for stomach issues and newly developed seizures. Being able to say yes to the recommended tests, treatments, and knowing we're doing everything possible for her was a silver lining on the stressful time. We're so glad we made the decision to get insurance when we adopted her a few years ago and would recommend doing so to any pet owner. And now having gone through the process with Healthy Paws we'd never choose anything else.

Insurer: Healthy Paws

By: Angelo

Useful
November 03, 2023

I am so glad I have Pets Best!

I have had other pet insurance companies in the past who did everything they could to avoid paying my claim. I have received a substantial amount of money from my insurance provider and actually sometimes wonder how they are making any money because my dog had a $3,000 claim for cancer surgery and I believe about 2/3 of that was paid by insurance. I was extremely happy and have also been very happy with the claim payments on my 1 year old puppy's wellness plan.

Insurer: Pets Best

By: Aaron

Useful
November 03, 2023

Excellent

Have had Nationwide pet insurance for nearly 10 years and they have always settled my claims promptly and if I had a query were always most helpful. I always recommend Nationwide to people.

Insurer: Nationwide

By: Jean

Useful
November 02, 2023

See what best for you and your dog

There is a spend down first before insurance even covers anything. Then if you don't have any history on the dog you insured you need to take them to the vet for a whole year before they will even think about covering the bill. I was told by the insurance just pay into it you never know once you meet the 500.00 and the vet has seen the dog enough then we will start to cover what insurance covers. So in other words I pay and pay insurance month and the vet bill until insurance said they will start to cover.

Insurer: Pets Best

By: Christine

Useful
November 02, 2023

worst rip off insurance

so far no payment has ever been paid. for pet bills. Ive been paying for insurance for a long time. and it is impossible to get them to pay out any thing.

Insurer: Hartville

By: linda

Useful
Verified November 02, 2023

So Glad I Chose Trupanion

For my prior pet, I had a different pet insurance carrier and they were OK, but payouts were small, slow and cumbersome to file. I asked the vet tech caring for my dog what insurance she recommended; she was very enthusiastic about Trupanion.That pet died some years ago, and when I got a new dog, I signed up for Trupanion. At the time, I thought they were a bit expensive and last year, I even considered dropping their insurance, as the premium increases a little yearly. Thank goodness I didn't! I took my dog to the vet earlier this year for tummy issues and it turned out it was Irritable Bowel Disease. He had to be referred to an internist, and testing was prolonged and very expensive. I would have had to go into debt to pay for it all, but Trupanion didn't just step up to the plate, they made the claims process so easy, and they reimbursed directly to my checking account, usually within just a few days of each claim. The contrast with my prior pet insurance was pretty dramatic. After this experience, I'm a Trupanion customer for life!

Insurer: Trupanion

By: Diana

Useful
November 02, 2023

Very Good Experience

Our young pembroke welsh corgi developed a chronic gastrointestinal issue. She has had to have many tests and her treatment has been expensive. Healthy Paws has been excellent with extremely fast reimbursement for our expenses. We have been very happy with their service and reliability. They are a bit pricey but generally, you get what you pay for. This is a legitimate pet insurer. For unexpected health issues, pet insurance is a must for those who don't, or cannot, have the money socked away just in case.

Insurer: Healthy Paws

By: Shelley

Useful
November 02, 2023

An Excellent Service Provider

On-line submission of claims were fast and easy. Reviews of claim were quickly done and reimbursement were deposit directly into my bank account. Very little effort are required to get the legitimate refunds. A exceptional user friendly insurance provider service . Thank you Pet+Us.

Insurer: Pets Plus Us

By: Timothy

Useful
November 02, 2023

PEST BEST

i have Pets Best since 8 weeks old, i have compared many insurance companies like all insurance they will not cover preexisting condition. They are good price and they included pay of office visit and rechecks which is great for sickness or illness and they have only a year deductible not by claim. if you need pet insurance then get when puppy most important dont wait till older. I never did pet insurance before but today there are some many companies out there but you really need to compare and read and watch. I have 90 percent pay back and 200 year ded and i pay 33.00 a month for a mixed breed. when you get into certain breeds they are more expensive also. Pet best have paid all my claims and rechecks and they pay within 2 weeks also. I AM GLAD I HAVE THEM. i dont do wellness plans it not worth it to me

Insurer: Pets Best

By: Kimberly

Useful

Compare top pet insurance providers plans.