Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


October 28, 2023

Peace of Mind

When an unexpected emergency came up with my cat, I immediately rushed her for emergency care. I have had pet insurance for awhile now but this was my first claim, so I was a bit nervous not knowing what to expect. The claim form was easy to complete and the entire process was completed in a timely manner. ASPCA kept me informed along the way and now I have peace of mind for any unexpected pet emergency.

Insurer: ASPCA

By: Sally

Useful
October 28, 2023

Reimbursement

Fast and easy to submit a claim online. Customer service was very polite and helpful.

Insurer: MetLife

By: Jennifer

Useful
October 28, 2023

Healthy Paws is Worth Every Penny!

I have had Healthy Paws for about 8 years. I have always been happy with how quickly they process claims and reimburse you for the expenses you've incurred. Last week our dachshund developed severe IVDD and had to have emergency back surgery to remove a ruptured disc. His surgery costs us $16,151.12! We were shocked by how expensive his surgery was going to cost us. We submitted our bills to Healthy Paws the day he was released from the hospital. Within 4 days we had our reimbursement - $12,442.09! We were so relieved his policy covered close to 80% of what we spent. I have always recommended Healthy Paws to people who ask me if I have insurance, but now I am singing their praises from the rooftops!

Insurer: Healthy Paws

By: Olga

Useful
October 27, 2023

We love Healthy Paws Pet Insurance!

I can't say enough good things about Healthy Paws Pet Insurance. I have been insuring my cat Skylar since 2017. They have great customer service personnel who really care about animals. They process claims in a timely manner. Recently my cat had to be in the hospital for 5 days with a medical condition. I submitted my claim on a Saturday, they processed it on Monday and I had my reimbursement through direct deposit on Tuesday. Having them in my corner helped the stress of the whole situation. They are truly the best.

Insurer: Healthy Paws

By: Carrie

Useful
Verified October 27, 2023

Always helpful

I have subscribed to Trupanion since Chloe was a puppy. They have always been helpful and usually quickly responsive. So first a big thank you. This time the response to my claim was unusually long. Not my typical experience. I’m sure just a one of. I recommend Trupanion to all my dog friends. Thank you !!

Insurer: Trupanion

By: Colleen

Useful
October 27, 2023

Really appreciate the insurance

I have had three cats, one at a time, in my lifetime. All have been rescued animals. With the third cat, I decided to get pet insurance. Although the rescue organization said they had given her an exam before releasing her to me, I discovered she had inflamed gums. She needed to have her teeth cleaned, xrayed, and two teeth removed. With the bloodwork and the procedure, the vet bill was well over $1,000. I was so grateful I had elected to get the insurance. MetLife was very prompt in processing my claims, which helped my budget tremendously.

Insurer: MetLife

By: Elaine

Useful
October 27, 2023

Met life pet insurance

Met life has held true to their word and has paid all appropriate claims. I got this when Mia was 8 weeks old. They have paid for all shots and her recent spaying. I totally recommend them. Very easy to submit claims online and quick response time.

Insurer: MetLife

By: Carol

Useful
October 27, 2023

It save her life and mine

I had never used the insurance and had first obtained it 8 years earlier. I almost dropped it as the premium was rising. But she was diagnosed with Lymphoma earlier this year and the insurance made it possible for me to afford chemo therapy treatment. She is alive today because of this insurance.

Insurer: MetLife

By: Sharon

Useful
October 26, 2023

Pet insurances

Highly recommend Healthy Paws Ins. Submitting a claim is easy. Received reimbursement for claim within 5 days. Recommend direct deposit as you can receive the reimbursement earlier than 5 days. No hassle at all from them. They even check on the health of your pets.

Insurer: Healthy Paws

By: Julie

Useful
October 26, 2023

Awesome Insurance

I have never had a problem with any claims processing timely. The claim submissions Is a breeze. I have resubmitted a claim in error. When I called, CSR indicated that I don’t have to worry anytime I send a duplicate claim. They will be aware & not process it again. This insurance is easier than my own insurance & I have a couple of fur babies with some health issues.

Insurer: MetLife

By: Maureen

Useful

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