Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Never leave home without it!
I have two mini schnauzers insured through Trupanion. I never regret that as both my dogs have had serious issues that Trupanion paid for and continue to do so each month even with their monthly medications. I’ll never have a pet without this insurance!
Insurer: Trupanion
By: Sammye
Amazing
I have 2 older dogs, 14.5 and 12.5 years. The oldest has had many health issues and PetsPlusUs has been great. I submit claims through the portal, periodically they request additional medical records which is reasonable and expected. Claims are always paid out on time. We recommended PetsPlusUs to our daughter for her pet and she has had the same positive experience.
Insurer: Pets Plus Us
By: Jeannie
Very Impressed
I ended up purchasing pet insurance after my kitten had to have foreign body removal surgery and decided to insure both my kittens. Low and behold within a month they were both back at emerg for vomiting and lethargy. One needed a 36 hour hospital stay for fluids and the other needed a foreign body removal surgery. I submitted both claims and was approved for coverage. Total bill for both of them was over $10,000. Fetch is 100% worth the cost and peace of mind. Claims were easily filed on the app and went into review right away. I received my payout via direct deposit within 2 weeks of filing. Fetch has made me a true believer in pet insurance.
Insurer: Fetch Canada
By: Anastasia
Waiting and waiting...
$5,000 out and I'm still waiting. I'll edit this review if circumstances change. I uploaded my invoice and my vet sent the detailed medical history. I know, because I was cc-ed on the email. Whenever I check the status it says there are missing documents. I reached out and a CS person returned my email saying that everything is okay. However, I just went to the website and I still get the prompt that there are missing documents.
Insurer: Fetch Canada
By: Pamela
Best decision we ever made!
Our young rescue dog suddenly developed a neurological issue requiring many visits to specialists and a high level of care. He is living his very best dog life thanks to Pets Best - it allows us to give him treatments and care we would not be able to afford without this insurance. Everyone is always helpful and the claims process is very easy.
Insurer: Pets Best
By: Rosanna
TORN ACL
easy to submit claim. quick claim approval. worked the way I thought it would. no bad surprises.
Insurer: Trupanion Canada
By: marlon
Best and Easy Pet insurance
This is by far the best pet insurance. This is my first time having pet insurance and I am very satisfied. Thank you!! And my puppy thanks you too for all that is covered.
Insurer: Pets Best
By: Desiree
Claim time
Waiting 3-6 weeks on a claim is un exceptional, you are going thru some computer change and your excuarent adding up I have 2 dogs and I have 1. Kai. Submitted and paid in 24 hours and another dog claim take 4-6 weeks on the the same issue and same bills , this bios by your system slicking and choosing what gets paid . I have been a customer for 5,5 years in the past 3 months this is been going on. No one in your customer service cares all they say is sorry we have a lot of claims which mean you have more business so you have more in I e so you need to hire more employees or computer robots that filter the claims faster cause it can be paid in 24 hours as I have proof.
Insurer: Trupanion
By: Sherrie
Confidence in Challenging Times
Pets Bets has never let me down. When my best friend became ill on multiple occasions, I was able to confidently seek the best care knowing that the financial side of things would be significantly helped. Please do you and your pet a favor and carry insurance for the unknown. Also recommend Care Credit or another 0% line of credit to minimize out of pocket expenses initially and then have time to pay back any deductibles. These decisions have given me priceless years of healthy and happy bonus time with my pal.
Insurer: Pets Best
By: Jason
Excellent Pet Service
Outstanding and easy claims service! We have unfortunately had to use our pet insurance for 2 different dogs this calendar year and Healthy Paws processes and pays the claims very quickly without any hassle or unnecessary questions. Could not be happier with this company and their service.
Insurer: Healthy Paws
By: Steven