Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified September 12, 2022

First Claim

The claim was easy to complete. I was thinking I would have more covered or the amount of the vet visit. The folks I spoke to were very friendly and knowledgeable. Waiting on my payment to arrive by mail as I have not had the time to the direct deposit yet.

Insurer: Trupanion Canada

By: Donna

Useful
Verified September 12, 2022

Great company.

Great company. Reimbursements are really fast. They show true compassion for your pet.

Insurer: Trupanion

By: Raymond

Useful
Verified September 12, 2022

I will change my answer when my issue gets results actually Ari was very helpful and found the issue but it needs to be resolved they owe me about $800 of double holding of deductible once it's resolved through the best right now I'm $800 in the hole

I will change my answer when my issue gets results actually Ari was very helpful and found the issue but it needs to be resolved they owe me about $800 of double holding of deductible once it's resolved through the best right now I'm $800 in the hole

Insurer: Trupanion

By: Andi

Useful
Verified September 12, 2022

Incredibly slow to process larger claims.

Incredibly slow to process larger claims. When I reached out to inquire about the status of a larger claim, I was told Trupanion was waiting for additional information from me, but had never reached out.

Insurer: Trupanion

By: Joshua

Useful
Verified September 12, 2022

my dogs insurance

It is always taken care of immediately and it is paid quickly.

Insurer: Trupanion

By: Natalie

Useful
Verified September 12, 2022

Claim Submissions

It is easy to submit a claim and you have his doctors on file.

Insurer: Trupanion

By: Victoria

Useful
Verified September 12, 2022

Positive claims experience for my dog

My claims are processed quickly with timely communications on progress.

Insurer: Trupanion

By: Margaret

Useful
Verified September 12, 2022

Never had an issue with a claim.

Never had an issue with a claim. Thank you Jean for Abbie

Insurer: Trupanion

By: Jean

Useful
Verified September 12, 2022

A wonderful company

Thank you for being so efficient as well as compassionate. You have made the claims process easy.

Insurer: Trupanion

By: Elyse

Useful
Verified September 12, 2022

The claims experience has been a 10 but only giving a 5 because the amount of money I pay compared to the claims being paid are out of sight.

The claims experience has been a 10 but only giving a 5 because the amount of money I pay compared to the claims being paid are out of sight.

Insurer: Trupanion

By: Brenda

Useful

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