Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Taking too long for reimbursement of…
Taking too long for reimbursement of claim. That last two claims were for the same virus that took more antibiotics to cure.
Insurer: Embrace
By: Patricia Bahr
Easy to submit claims
Easy to submit claims, reimbursement received via direct deposit, good communication if claim is submitted incorrectly or without full information.
Insurer: Pets Best
By: Cindy Hannon
Pet's Best always comes through
We've had Pet's Best for 5 plus years and never had any issues with being reimbursed timely for a claim.
Insurer: Pets Best
By: Kim Coleman
Easy to submit claims
Easy to submit claims - so far I am happy with coverage
Insurer: Fetch
By: KP
Just got the insurance this past month…
Just got the insurance this past month and it has already paid for itself 2.25 times over! Reimbursement for most of the her puppy check up, vaccines and heart worm/flea preventative!
Insurer: Fetch
By: Customer
Very Quick & Easy
The website for filing claims is very simple and easy to use. Once my claim is in the queue it doesn't take long to receive a response.
Insurer: MetLife
By: FREDERICK CAMILLI
First time purchasing pet insurance
Long time dog owner and this is the first time I’ve ever gotten pet insurance for my puppy. I did ample research and Spot seemed to be the best fit at reasonable prices for us. I love how easy it is to submit a claim and Spot will reimburse us in a very timely manner. Also I like that it’s easy to keep track of our coverage details on the app.
Insurer: Spot
By: Debbie P.
I cannot believe how great the customer…
I cannot believe how great the customer service was, Xena, who helped me so much was nothing less than great. Submitting a claim on the Embrace website was super easy. Not sure it’s always this fast, but I submitted I think 8 claims and they were processed in less than 90 minutes! Why can’t human insurance go this smoothly?
Insurer: Embrace
By: Nancy
This review is based upon our initial…
This review is based upon our initial interactions with customer service representative Heather. Our 3 year old border collie has been insured through Embrace since he was 4 months old. He has been an outstandingly fit, robustly healthy, and energetic dog. This summer he suddenly developed a skin rash which set off a cascade of increasingly miserable skin conditions still under treatment. This will be our first experience filing claims because all prior vet bills have been wellness related, and considerably under the deductible. We'll see how the claims process goes and review that experience here on Trust Pilot.
Insurer: Embrace
By: AnneM
It takes for ever to review the bill
It takes for ever to review the bill. And you don’t pay hardly anything. Very disappointed!!
Insurer: Embrace
By: Blyler Nahodil