Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


September 04, 2024

Peace of Mind

I purchased pet insurance when my dog was about 6 months old. He is now 5 years old! I purchase pet insurance for peace of mind with illness or injury. I wanted to be able to provide the best care for my dog when injury or illness has occurred without having to worry about how being able to financially afford. I pay my vet with my credit card, submit my claim and when I am reimbursed I use that money to make a payment on my credit card . So far I have had the peace of mind I was looking for. It is easy to upload invoices through their app. I have even gotten a reimbursement the same day as submitting the claim!

Insurer: Healthy Paws

By: Ericha

Useful
September 04, 2024

Quality of insurance

Once I got the system figured out, it has been going very well. A few glitches here and there but better than other insurances I have had. They are much quicker with reimbursement than any other insurance. Customer service has been helpful also.

Insurer: MetLife

By: Ellen

Useful
September 03, 2024

We love Healthy Paws!

I cannot recommend Healthy Paws enough. They have been lifesavers for my family; we started coverage when we adopted our two dogs as puppies ~7 years ago, and Healthy Paws has been there every step of the way as we have navigated multiple health challenges with each dog. The claims process is straightforward, our reimbursements arrive quickly, and the customer service feels personal. Anytime a friend or colleague brings a new pet into their home, I urge them to get Healthy Paws coverage.

Insurer: Healthy Paws

By: Leah

Useful
September 01, 2024

TPLO surge

My dog Ace hurt his knee while he was at a kennel. We picked up Ace and took him right to emergency care. They knew right away that he would need surgery and schedule it for that week. Once the procedure was done, our vet office submitted everything and we had a maximum claim amount paid back to is within 4 days.

Insurer: Pets Plus Us

By: Nicole

Useful
August 31, 2024

Best Ins we have had

Metlife has been by far the best pet insurance we have had. Very prompt with doing claims and payout. The only thing I don't like is the APP you can't see certain things on it but when you call them they answer all your questions and are great. I have 3 dogs on it and another one soon.

Insurer: MetLife

By: Valerie

Useful
August 30, 2024

Great Investment

Every claim that i submitted was handled quickly and efficiently. I received the amount I expected based on my coverage. I recommend this insurance highly.

Insurer: MetLife

By: Jane

Useful
August 30, 2024

Great coverage

My dog unfortunately needed ACL surgery and Healthy Paws covered everything per the policy guidelines

Insurer: Healthy Paws

By: Bryan

Useful
August 29, 2024

Health Paws INS Review

I have a 2.5 year old American Bully Mix. I recused his mom when she was dumped in the park pregnant. My boy Kong had a seizure in my yard a motor seizure that turned into a Grand Mal. It lasted several minutes . When taking to the vet to see what we do & what happened we did blood , urine , sppinal tap , & MRI. With out having a trusted insurance plan, tough decision have to be made. Knowing i was covered mad all the difference in the world. GET HEALTH PAW Insurace and keep yopu pets safe and health !

Insurer: Healthy Paws

By: Drew

Useful
August 29, 2024

Best insurance

My experience has been very positive. I had some very big bills and I was not only reimbursed for most of the bills but also done very quickly.

Insurer: MetLife

By: Ada

Useful
Latest 1 comments
Posted: | By: Maddy

Very positive experience. Had a bill for my dog's surgery and it was handled vey easily. Reimbursed me some of my payment with speed and efficiency . VERY SATISFIED WITH THIS INSURANCE..

August 28, 2024

Save your money

Our experience with Pets Best Pet Insurance was deeply disappointing and a complete waste of money. Had we simply put the money we paid in premiums into a savings account, we could have covered our pet's entire procedure out of pocket and still come out ahead. Instead, we found ourselves paying for the insurance, paying for the procedure out of pocket, and then receiving only about 33% of the costs back. This was utterly disheartening. The high deductibles, numerous exclusions, and unexpected co-pays contributed to an overall poor experience. In hindsight, we would have spent a third of what we did over the past year by simply saving the money we paid to the insurance company. Pets Best Pet Insurance fell far short of our expectations, and we cannot recommend their services.

Insurer: Pets Best

By: John

Useful

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