Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Filing a claim is a guessing game
"When filing a claim, the drop-down menus don't include some very common reasons for the claim. For example, hypertension is not listed. When I called Customer Service for advice as to what to choose from the available options, the agent got snippy and didn't listen to me at all."
Insurer: Pets Best
By: Sally
Good Experience for a Bad Experience
All 3 of my dogs on your insurance were sick with some stomach virus or something so I was at the emergency vet or regular vet 9 times in a 4 week span with different dogs. I have not had the chance to go over all of the details but I trust what I received in payment, it seems correct without going through everything. The process was easy, I tried waiting until the dogs were stable before submitting my paperwork because of all of the back and forth. I had to submit each claim separately anyway so next time I'll submit as I go. It did take a week or more before my claim was looked at which was not an issue for me. Once it was reviewed, payment came very quickly. Overall I'm really happy but again, I've not gone over the details but I'm pretty sure all is good. THANK YOU!
Insurer: Pets Best
By: Tami
Make decisions quickly on pet bills…
Make decisions quickly on pet bills that are submitted. And sent check within 5-10 days after approval.
Insurer: MetLife
By: Sandy Erne
Simple
"When your best friend is not doing well the last thing you want to think about is dealing with insurance claims. PetsBest process was simple and quick - letting me get back to what is important- taking care of my best friend "
Insurer: Pets Best
By: Raya
Major Medical
When I was reinstating the policy I was told you no longer covered the ACL surgery. This will not work for the breed of dog I have so I will be canceling my coverage effective immediately.
Insurer: Nationwide
By: Peay
easy
Easy enough to set up, quick feedback, now just wait and see after coverage starts
Insurer: Nationwide
By: customer
Life Savers!
My experience with PetEmbrace has been amazing! They have been there when I have needed them most and they have been very reliable. The only downside to using this insurance is having to pay out pocket first but they are pretty quick with the reimbursement so its a win. I have personally called their customer service and I felt very welcome and they help me with any issues I had. I think the price is very good for 2 pets covered with the comprehensive and illness plan.
Insurer: Embrace
By: customer
I have an older Shih Tzu and she gets…
I have an older Shih Tzu and she gets UTIs and this year was bad, but I received hundreds of dollars back.
Insurer: Spot
By: Lou Ann Elliott
So easy to deal with
So easy to deal with, and friendly. Great web portal, transparent processing sequence, if you can't afford Embrace, you probably can't afford the pet, they have saved us over $20k over the years and made it easy to give our pets the care they need. We've had three emergency eye surgeries and a knee procedure with two pets, not to mention more routine illness care. We would have had massive high interest credit card debt to manage without them. Do not go without pet insurance!
Insurer: Embrace
By: Ari Stern
Great Coverage, Reasonable Price
Having Fetch Pet insurance has been a great experience. Claims are reviewed and paid quickly. This has allowed me to get the care and medications needed to keep my little buddy healthy. Highly recommend this insurance for all pets.
Insurer: Fetch
By: Linda