Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pet insurance declined due to Diarrhea
We have 3 dogs which one of our new dogs was with another insurance provider… we put them all under 1 peppermint insurance… our new puppy had diarrhea under trupanian and when we switched to peppermint they said Diarrhea is a preexisting condition even though no veterinarian has given a diagnosis… the last vet visit was over 1000 dollars and they declined it based on pre existing condition of diarrhea again with no diagnosis… they did blood work and tested for Addison and fecal culture … no diagnosis… so how can peppermint say diarrhea would ever be a preexisting condition without any diagnosis… so disappointed with peppermint… if my / other dogs were not senior dogs we would leave for sure … now it would be 2 hard … I would like to know what people think that diarrhea with the many causes with no diagnosis can be a pre existing condition… or is this just a money grab
Insurer: Peppermint
By: Andrew
Six calls to process one claim
Filed a claim which met eligibility criteria, but was immediately denied because ASPCA said they needed veterinarian chart notes. ASPCA stated fax from get was blank. Over five months I called ASPCA six times to be told process was being expedited, just waiting for vet notes. Followed up with my vet - they had faxed notes four times to ASPCA. We only got reimbursed because we kept bugging ASPCA to do their job.
Insurer: ASPCA
By: Michelle
Great Company
Healthy Paws is a great company that cares for our pets. I have been with HP for 6 years for my 2 dogs.. They have helped me several times over the years. Filing a claim is easy. I download the vet's invoice along with the reports. They e-mail to let me know they are processing my claim. In a day or two, they e-mailed me it was completed and notified the reimbursement deposit into my account right away. I suggested direct deposit is best because my check was lost in the mail. HP send a replacement a week after I file the report. Healthy Paws is affordable. It's worth it to have a great company that gives great service and cares about your pet. I also suggested that read and following the policy guideline careful. Keep tract of your babies health report to submit to HP. In that way helps HP to processing your claim faster. All best to the Pet Parent 🐶❤️
Insurer: Healthy Paws
By: Wynne
Quick service
I submitted my claim on 9/4/24 which was very easy to submit. My money was deposited into my checking account on 9/18/24. I also received emails when my claim was submitted and when it was processed. How was that for quick service!! I have 3 rescued Pit Bull's, and they are all insured at a very reasonable price. I highly recommend Pets Best Insurance.
Insurer: Pets Best
By: Candi
My cat and I are so grateful!
My 8years old Tabby cat was really a healthy cat , suddenly refusing to eat badly . The Via Verde animal hospital with skilled vets and developed technology helped him and after one day he was healthy. But high prices for medications and x rays and tests.Being happy for his health ASPCA insurance helped me a lot in paying expensive health and the procedure was so smooth. I am so grateful .
Insurer: ASPCA
By: Bahram
Great help , great relief!
My 9 years old cat was really a healthy cat , suddenly failing to walk well . My vet , Dr. Michael a lot but high prices for medications and x rays . Being so sad for her condition ASPCA insurance helped me a lot .I am so grateful.
Insurer: ASPCA
By: Bahram
Claim process
ASPCA was very due diligent on getting my claims in as fast as possible. After my deductible was met, I got paid very quickly with direct deposit. My dog had 5 claims in due to a dog attack on her. As this was a very upsetting experience. The insurance made things much easier.
Insurer: ASPCA
By: Lisa
Worthless Product - Do NOT waste your money on PetsBest
My dog accidentally severely injured his leg while at the dog park. He was shrieking in pain and completely unable to walk. I felt confident that I could afford to seek the care he desperately needed with my Accidental Injury Policy from PetsBest. I was WRONG. PetsBest refused to pay the claim. Under the policy they promised to cover costs related to accidental injuries. They did no such thing. They covered nothing related to the accidental injury. I am left with a vet bill that I cannot afford and unable to pay my rent because I foolishly believed that if I paid for this insurance, PetsBest would honor its obligations under the policy. I can't think of a worse waste of money than the payments I have been making to PetsBest.
Insurer: Pets Best
By: Whitney
Pet's Best is not worth your time
Horrible coverage. I was not expecting to pay my monthly premium on a 100% healthy dog for 3+ years and when I needed the service, it completely let me down. My pup was stung by something at a park and had went into shock. I took her to the nearest emergency vet hospital and got care for her. Pet's Best delayed my claim multiple times claiming "we need to get more info from the vet's office" multiple times. Seemed like they were just trying to delay any sort of payment. After over a month of waiting they came back and paid me a pathetic $371 on a vet bill over a $1550! My dog is 100% healthy and I have been paying my premium since she was a puppy with Pet's Best. I will be letting anyone I know NOT to go with this SCAM of a company. Very disappointing and there was never a clear reason on why they paid back so little. Also there was no way to dispute it! They give you a number to call and that just leads you to voice prompts and a call back. Horrible company.
Insurer: Pets Best
By: Rudy
First time Pet Insurance purchase
After review of all the Pet Insurance options on the market, I decided MetLife Pet provides the best coverage for a reasonable cost. The mobile app is great! Easy to submit claims. My most recent claim for routine vaccines was processed in 2 days. Reimbursement paid directly to my account.
Insurer: MetLife
By: Deborah
Latest 1 comments
Amazing customer service. Pretty easy to use and quick return calls and assistance.