Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Never I would trust Nationwide
I had nationwide since my english bulldog was a puppy. It was doing well until September 2024, when they sent me a letter of reducing the benefits from my policy. Sad enough for me because my boy was 9yrs old that time. I had 90% back and $500 deductible, they reduced to 50% back. It was bad enough because of my dog's age despite of the yearly increase that it came to a point of paying almost $300 per month I got them from my work thru payroll deduction. They do not care on pet's health as they get old, where they were needed most. I called them but they could not give me a good reason, and I only used them when needed or in an emergency situations. I would say " never to believe and trust them, they will leave you when you most need them".
Insurer: Nationwide
By: Annie
The claim system is very easy to use
The claim system is very easy to use. Upload the invoice via the app and it’s only 3 steps from start to finish.
Insurer: MetLife
By: customer
Quick turnaround on a claim
Quick turnaround on a claim. Thank you Enbrace
Insurer: Embrace
By: Louie's Mom
Spot pet Insurance is a super company
Spot pet Insurance is a super company - very efficient and timely with their reviews and explain all claims completely - payments are sent in a reasonable amount of time
Insurer: Spot
By: Carol Niad
Don't buy Healthy Paws Insurance
It's disgusting to see all the responses from Healthy Paws in this thread, acting like they care and that their insane and constant rate increases are reasonable and not based on age. Like many others, they told me this lie years ago when I asked about their rate increases. At the time it wouldn't have been too late for me to find a decent pet insurance company. Last year when my dog turned 10 they went up to $250/month. This year they want $364. They've paid out a total of $250 for medical treatment of my dog when she was a puppy. Don't buy insurance from this company. I really wish I'd just put the over $20,000 they've charged for 1 dog aside, just in case.
Insurer: Healthy Paws
By: c wally
Steer Clear - They are a bait and switch company.
We insured our dog with Healthy Paws the day we brought him home in 2015. We’ve stayed loyal for ten years, paying every single month, because we wanted peace of mind if he ever got sick. When we enrolled, our premium was $33/month. It’s been raised year after year — and we accepted that, because pets get older. But today, after a decade of loyalty and barely $1,000 reimbursed total, our premium is being raised to $352/month. That’s more than 10x what we started at. 1000% increase. Here’s the part that feels truly cruel: this notice arrived immediately after we submitted a claim for testing on a newly diagnosed heart condition. For years, while our dog was healthy, we paid faithfully with almost no return. The moment he needs care? The policy becomes unaffordable. This is not insurance — it’s a bait-and-switch. They happily take your money while your pet is young, and once your dog ages or develops an issue, they jack up your rate so high that you’re forced to drop coverage. It’s predatory and it preys on families who love their animals. We’ve been loyal customers for 10 years. To be treated this way, at the exact moment our dog actually needs help, is shameful. If you’re considering this company, please think twice. Don’t make the mistake we did.
Insurer: Healthy Paws
By: Jennifer Barbera
I’m still waiting to receive approval…
I’m still waiting to receive approval…
Insurer: Nationwide
By: customer
Denied my claim
Denied my claim. Hard to cancel. The calls are not going through. Avoid and go to a reputable company. This is an offshore scam company probably.
Insurer: ASPCA
By: Esmeralda Medina
Aileen was amazing!
Aileen was amazing! She was so personable and knowledgeable! Aileen really took the time to answer all my questions and explained the coverage options very well. I will absolutely refer Fetch Pet Insurance to friends due to my positive experience with Aileen!
Insurer: Fetch
By: Lisa Smith