Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified September 21, 2022

Excellent customer service excellent policy coverage and excellent value.

Excellent customer service, excellent policy coverage and excellent value.

Insurer: Trupanion Canada

By: Jacqueline

Useful
Verified September 21, 2022

Good coverage options very quick to respond informative and the staff are friendly and supportive during the most stressful times with your pet.

Good coverage options, very quick to respond, informative and the staff are friendly and supportive during the most stressful times with your pet.

Insurer: Trupanion Canada

By: Diana

Useful
Verified September 21, 2022

so far been very easy to use and submit claims including follow up requirements related to the initial claim.

so far, been very easy to use and submit claims, including follow up requirements related to the initial claim.

Insurer: Trupanion Canada

By: Jon

Useful
Verified September 21, 2022

Happy with Trupanion

Trupanion processed my claim fairly and expeditiously.

Insurer: Trupanion Canada

By: Daniel

Useful
Verified September 21, 2022

The BEST!!????

Trupanion is been the best Pets insurance a ever had. I rescued Lola my Frenchie and she had a herniated disc in her neck poor baby she needed a emergency surgery a pay almost $ 8000 for surgery. I send my claim and 2 days later they refund me over $6000 I was in shock pay less then $2000 . I'm soo pleased I recommend it to everyone that I come across ????????

Insurer: Trupanion

By: Nubia

Useful
Verified September 21, 2022

First claim submission was denied as material had not been carefully reviewed and Trupanion thought it was a pre existing condition.

First claim submission was denied as material had not been carefully reviewed and Trupanion thought it was a pre existing condition.

Insurer: Trupanion

By: Barbara

Useful
Verified September 21, 2022

I was extremely pleased.

I had a great experience. Claim easy to file online

Insurer: Trupanion

By: Delphine

Useful
Verified September 21, 2022

I'm glad the Vet Tech knew Trupanion

I looked at the policy literature and did not believe that my dog's surgery was a covered expense. Luckily the vet tech put in the claim for me and it was actually covered. If I hadn't said anything, they wouldn't have done that and I wouldn't have been reimbursed.

Insurer: Trupanion

By: Joe

Useful
Verified September 21, 2022

I've been paying Trupanion for 9 years.

I've been paying Trupanion for 9 years. Ive never been late on a payment. My payments are automatically withdrawn. I've filed 3 claims in those 9 years. Trupanion covered 2 claims. You gave no reason why the last claim did not qualify. The visit was not a wellness visit. It was a skin issue. I am still considering finding a new company to give my money to.

Insurer: Trupanion

By: Joni

Useful
Verified September 21, 2022

Since our dog's successful cancer treatment two years ago I’ve been recommending TruPanion to everyone I know.

Since our dog's successful cancer treatment two years ago I’ve been recommending TruPanion to everyone I know. Not only has the financial assistance for treatments been a relief, but the interface with the hospitals in terms of direct payments has taken away the responsibility for dealing with the reimbursement process. Everything regarding payment for services, including insurance reimbursement, is done before leaving the doctors office. Amazing!

Insurer: Trupanion

By: Carol

Useful

Compare top pet insurance providers plans.