Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


September 05, 2025

Very easy to file a claim

Very easy to file a claim. Quick reimbursement. Such a comfort to know a pet accident won’t break your bank!!!

Insurer: Spot

By: Karen

September 05, 2025

Very prompt response to my claim and…

Very prompt response to my claim and they communicated with me in a timely fashion.

Insurer: Pumpkin

By: Arlene

September 05, 2025

My daughter suggested I switch my…

My daughter suggested I switch my current policy to Nationwide and glad I did because it provides a wide range of coverage for my 2 young cats. They are 1 year old. The customer service rep was thorough in explaining the policy and patient with my questions.

Insurer: Nationwide

By: Judith Jacobs

September 05, 2025

They are worth the monthly payments

I would recommend this pet insurance because I was a little worried that they would not reimburse me for my dog emergency visit but they did. I had no problems. They live up to what they said that they would do.

Insurer: Spot

By: Bernadette Hankey

September 05, 2025

I had my claim reimbursed within a week…

I had my claim reimbursed within a week of making it, cannot ask for much better than that. Easy to upload my claim as well!

Insurer: Pets Best

By: Bill A.

September 05, 2025

This company is the best vet insurance…

This company is the best vet insurance company by far. The process of downloading claims and receiving re-imbursment is fast and efficient. Their coverages are better than anyone else. I am so grateful to this company as they have covered by dog’s illnesses, lab, pathology and surgeries that would be very difficult for me to afford. I can’t say enough about this company. I wish my own health insurance was this good.

Insurer: Spot

By: Cynthia Shaw

September 05, 2025

Everything is rejected and what you get…

Everything is rejected and what you get reimbursed is not worth it.

Insurer: Spot

By: Len

September 05, 2025

The better pet insurance company out there

My 4 years old boy, Cheese, who unfortunately passed away after a series of ER visits due to diabetes complications. Pets best has been nothing but responsive, making the claim process quite a breeze. The last claim, which went toward euthanasia for my boy, was processed quickly and Pets best was courteous enough to go ahead and refunded me for the last month subscription, and also sent us a condolence card. Highly recommend Pets best, one of the best pet insurance company out there!

Insurer: Pets Best

Veterinarian: MedVet Silicon Valley

By: Kim

Useful
September 05, 2025

My experience has always been great…

My experience has always been great with Pumpkin. I have never had an issue with getting reimbursed.

Insurer: Pumpkin

By: Jennifer

September 05, 2025

Coverage and Reimbursement As Expected

I did not have to submit multiple documents for reimbursement. No unnecessary phone calls or drawn out process to get my claim submitted and paid. Once my deductible was met, I received the exact amount I expected back with no hassle. it did take a bit longer than I would have liked to actually have everything processed, but there was no hassle and I got everything I expected in the end.

Useful

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