Veterinary Referral and Emergency Center of Central Oregon

Bend is extremely fortunate to have the VRCOCO. Everyone is top notch with excellent customer service skills. Yes, you will pay more than you might expect for their services, but you are getting highly skillful board certified surgeons and vet specialists that are well-versed in the latest treatment possibilities for your pet. I honestly believe because of the surgeons and the on site vet oncologist that my Golden Retriever has lived 2 years (!) longer had this facility not been in Bend - two years that she has been able to enjoy Bend and travel to her doggy heart's content.

posted: 01/07/2024

We always receive kind and compassionate care when we take our crew to VRC. They understand how important the human companion animal bond is, and they go above n beyond to accommodate your needs. All the staff we've worked with over the last 6 weeks have been awesome. Our girl had very complex medical needs and they were able to fully care for her and get her on the way to healing ♥️♥️♥️

posted: 01/29/2024

Great communication and care for my sick pet. Dr. Evans took his time and attention to explain my pet's condition and potential diagnosis, this was very helpful to make decisions on care. The two night time nurses (Bobbie was one of them) and doctor that cared for my pet overnight kept me updated and even sent me emails/pic through the night! That was very comforting to a pet mom. Overall great team and facility. This was my second experience with a dog being treated @ VRCCO.

posted: 12/09/2023

They were awesome. Got my puppy in and he had his surgery that evening. The friendliest people and they treated us with kindness and respect. Thanks for helping my Freckles. I loved how we were treated and how they treated our puppy. Dr. Taylor was awesome. I don't know the ladies name that explained care credit to us, but she was awesome too. They neither one treated us any differently knowing we had to have help to pay our bill. Thanks for a job well done.

posted: 11/28/2023

One of the best experiences I have ever had at a vet! The waiting room was stocked with all kinds of refreshments which really helps when you are dealing with the stress of an ailing dog. The vet tech we interfaced with was incredibly nice and was able to get us into one of the few examination rooms. Then the best part of the visit began. In came the orthopedic surgeon and both he and the vet tech got down on the floor with our dog to comfort him and to do a complete examination, When the vet tech wasn't helping the surgeon with holding Linus or rolling him over she was comforting him by petting him. The orthopedic surgeon was incredible. Besides a super thorough examination he gave us a detailed explanation of what the possible issues were with Linus's rear legs and what the options for treatment were. He didn't rush and was EXTREMELY patient and caring. We came in fearing the worse and were very stressed and we left feeling we could give Linus a new lease on life. It was a wonderful feeling. the time taken by the doctor to explain what was going on with Linus and what the options were to get him better Both the Vet Tech and Dr were outstanding. Sadly I didn't make note of their names,

posted: 12/19/2023