Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Jacked up rates 1,000% over 11 years fraudulently
I have been a HealthyPaws customer since 2014. I currently have 3 dogs on my plan. When I signed up the policy stated that premium increases were ONLY applied in line with rising costs due to vet care in my particular area. There were supposedly NO increases in premium based on claims made or pet age. My vet has increased their prices across the board roughly 40% over the course of the last 11 years, and yet my premiums have gone up 1,000%. They still claim the increases are due to costs of vet care increasing in my area, which anyone with a basic education can see is a blatant lie. The thing is that they know that pet insurance companies are allowed to deny claims for pre-existing conditions, so when your dog is old and has a condition or two, they jack up your rates because if you leave, you won’t get covered anywhere else. This is absolutely disgusting and absolutely fraudulent. The promise to only increase cost based on vet premiums rising in my area was ON MY CONTRACT when I first signed up. They disable the ability to comment on their social media posts because the posts are 90% people like me who have been seriously wronged by them. Don’t get sucked in. It will be fine for a few years. They are pretty good with handling claims quickly so it’s easy to think this company is great at first. It’s as if they wait until they know your dog has conditions and then they start piling on the increases with no verifiable proof that vet costs have increased. Just run. I hope they get a big fat class action suit and are found guilty of fraud.
Insurer: Healthy Paws
By: kerri monica
Submitting claim online was easy and…
Submitting claim online was easy and fast.
Insurer: Spot
By: Cynthia Dsouza
I’ve been a faithful costumer for 3-4…
I’ve been a faithful costumer for 3-4 years now and I find it ridiculous I only have a 2500 annual limit for reimbursement. My dog has a 8 thousand dollar surgery and I only get 1200 for it is insane. And I cannot adjust it higher. I’m canceling once my contract is finished. You guys don’t care about pets only want money.
Insurer: Spot
By: Chelsea Morrell
Refuse to pay claims
Why do you guys use the same excuse to all your customers not to process claims . I’ve gave you all the records, receipts, photos and still you say you havent received them. My hospital tells me you guys find excuses not to pay claims. This needs to be reported. Im going on almost two months fighting with SPOT insurance.
Insurer: Spot
By: Rudy Chavez
Great experience, quick reimbursement within a week.
This service is great. I didn't have to worry about the huge bill from my girl's 2 nights in the hospital, as my insurance plan paid as they said and it was within a week.
Insurer: Pumpkin
By: Maureen Fosbinder
Seamless claim process
Seamless claim process, and promt payments. Thanks SPIC.
Insurer: Spot Canada
By: Steven Smith
You haven't helped at all i had 3…
Im sorry I jumped the gun pumping insurance did in fact help with Grayson's vet bills thank you
Insurer: Pumpkin
By: Grayson
Great Straightforward Insurance!
I really appreciate how easy it is to talk to very kind people when questions arise! It is easy to submit claims and Pumpkin is very prompt in reimbursement!
Insurer: Pumpkin
By: Bessiebetts
Good coverage
Smooth and effective claim processing
Insurer: Spot
By: Bárbara Finalé Hernández
I submitted a claim and it was…
I submitted a claim and it was processed and in my checking account in 2 days. Process very easy.
Insurer: Pumpkin
By: Terri