Foster Hospital for Small Animals

Tufts FHSA literally saved my dogs life after other vets and another ER couldn’t figure out what was wrong with him. He spent almost 3 weeks admitted at Tufts and all of the vets were great, especially Dr. Allen, Dr. Creamer, Dr. Arango, Dr. Colberg, Dr. Wilcox and all of the amazing techs and staff. We’re so grateful for all of you!!

posted: 07/16/2024

Tufts saved my dog’s life. My local ER was closed and my next closest option was Tufts. My boy has seizures and they took him back to triage immediately upon our arrival. Dr. Wilson and their team are a true gift, staying until 3:00 am to perform life-saving GVD (bloat) surgery. The entire staff - front desk, vet techs, students and vets - were extremely compassionate and literally wiped away my tears. The genuine love they had for my dog was palpable and I’ll forever be grateful for the high level of care he received.

posted: 01/27/2024

If I could leave zero stars I would. I was recommended to come to this location due to my dog being seen at the emergency hospital in West Springfield. I was told that this hospital would provide an ultrasound to determine if my dog has swallowed something he was not supposed too. I arrive and they take in my dog, I didn’t hear from a nurse until 2 hours later. Then a provider came to me stating that they did labs and recommended another xray. My referral paperwork stated I needed to get an ultrasound but instead I was told that and xray will be more proficient. I agreed as I have been waiting for about 4 hours now. Two hours later the provider comes back and states that they have not did the xray yet and want to keep him overnight even though my dog was stable and doing fine. It is 10pm and I’m furious, I live an hour away and have been at the vet since 7am. No one came and thought to notify me that my dog still hasn’t received an X-ray hours later. Me and my finance then agreed to take him some place else for an ultrasound. I paid over $500 to wait for 8 hours and receive no ANSWERS. Do NOT come here. They will use up your money!!!!

posted: 10/07/2024

The ER doctors here have been amazing. They got more members of their team involved to figure out what was ailing my dog and found something incredibly hard to find on ultrasound, which effectively saved his life! This was missed during an ultrasound by another ER facility just 2 days prior. If the team hadn't been so thorough, I can't begin imagine how long we would have been searching for the cause of his symptoms. Very pleased with the care all around.

posted: 02/05/2024

NEVER BRING A BIRD HERE. Least transparent and trustworthy vet I have ever seen. I understand the idea that it is students at the Tufts school taking care of the animals, but they seem significantly understaffed and mismanaged. Our budgie had a happy life prior to becoming sick of a mystery illness a few days prior. We called an online vet, they told us to make sure she was comfortable and to give her ivermectin. 4 days later she wasn't getting better so we brought her to Tufts because it was the only place open in the area that took birds ASAP. They took my bird back into the clinic and we checked in. An hour later we were brought back to talk about how we did her care. We waited another 3 hours with no information. then they brought us back to talk about a plan. 2,500 for a night in the ICU or 500 for at home care. We couldn't pay 2500, so we had to bring her home. FINALLY she came back out in her carrier, and was limp at the bottom of it. They said it was because they had her injected with subcutaneous fluids (injected with water). My dumb ass believed every word they said. Apparently they are so unorganized they couldn't even keep track of the blanket we brought her bundled on the way there, because they lost it. A grand total of five hours later, we were in the car with 10 days of antibiotics and a dead bird. She was flopping around having a seizure in carrier. PLEASE NEVER GO THERE. READ THE REVIEWS. DON'T RUSH. DON'T DO WHAT WE DID UNLESS YOU HAVE NO OTHER OPTION.

posted: 09/21/2024