Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy
This is the first dog I've ever bought insurance for. With the initial investment in a Berner insurance seemed like a good bet. When Barli decided to eat a skein of yarn a couple weeks ago, that bet paid off. Two days at an animal ER. Luckily no surgery was required, but the bill was rather large. It took all of 5 minutes to make a claim with Lemonade, and the claim was approved and paid within three days. Will maintain Lemonade coverage for Barli for as long as I have him.
Insurer: Lemonade
By: Shane
Thank you Healthy Paws for helping me keep my dog healthy and alive.
I am so happy I decided to get pet insurance for my dog and I'm even happier that I chose Healthy Paws as the insurance for my dog. I'm embarrased to admit that I've submitted more pet insurance claims than I wished. My dog is very high maintenence and he seems to get himself checked into the vet a lot... or perhaps he loves vet visits and does what he can to keep going back. Either way, knowing that this insurance is supporting us financially makes me feel better. Their website and app are very easy to use and I look forward to seeing my reimbursement checks in the mail. So if your dog/dog breed is known to be on the higher vet-visiting side, I highly recommend signing up with Healthy Paws. Thank you Healthy Paws for helping me keep my dog healthy and alive.
Insurer: Healthy Paws
By: Tracy
Thorough, fast, good communication
Easy to make claim. Good communication about process. Helpful chat agent too.
Insurer: Trupanion
By: Lynette
Great coverage and quick reimbursements
Great coverage and quick reimbursements
Insurer: Trupanion
By: Michelle
Best Pet Insurance
I send in the forms, they review the claim in a timely manner and send a check. The best pet insurance there is.
Insurer: Trupanion
By: Donna
You get what you pay for!
My vet is now able to process my claim as I check out. I receive a text almost instantly from Trupanion, stating they are reviewing my claim. They then reply again, very promptly, with what they will cover and I pay the difference to my vet. So easy, I love it. Highly recommend! Only caveat is the costâ¦.. but itâs so true when you say you get what you pay for!
Insurer: Trupanion
By: Lynn
Had some invoice processing issues
The first time I submitted my invoices on the website, I got the initial emails saying they were received. But weeks went by and nothing happened (and I didnât contact customer support sooner due to message at top of web site indicated system upgrade was slowing claims). When I did call, agent had no record of the invoices and suggested that app was more reliable for invoice submission, noting I should have received a follow up email a couple of days after the initial email. When I resubmitted them, they were process quickly and indicated they were paid, but no money was deposited into my bank account. So I followed up with customer support again and I was told they attempted to send funds to me but my bank had no record of the account number ( I accidentally transposed the last two digits). Iâm told a check was sent instead. My frustration comes from the lack of communication about the bank issue. If I hadnât followed up with customer support, I would not have known there was a check sent to me. I couldâve corrected my account number if I received an email notifying me about the problem with the bank account and now, after waiting well over a month from my initial submission, I have to pray the check isnât stolen and washed in my local post office because there is someone rogue working there. Iâm only giving a high rating on the claim because customer support when contacted was always helpful,and because I know how fast claims are processed when paid directly to oneâs vet ( which in this case wasnât an option).
Insurer: Trupanion
By: Elissa
They have been a very good insurance company for both of our Jack Russells .
They have been a very good insurance company for both of our Jack Russells . They are quite prompt with payment and seem to be very caring about our animals when they have had health problems.
Insurer: Trupanion
By: Susan
Great Pet Insurance Company
Very easy to submit claims and quick turnaround on approval.
Insurer: Trupanion
By: William
Excellent insurance for pets
I’ve been with PetPlusUs for not dogs for over 8 years. Many claims. Excellent coverage- faithful to the agreement. No questions asked, all claims covered.
Insurer: Pets Plus Us
By: Virginia