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Highly satisfied
Efficient, clear, and supportive
Insurer: MetLife
By: customer
Quick payout
Quick payout, great customer service
Insurer: Figo
By: MARY ELLEN
Spot Pet insurance is great!
Spot has made it very easy to file a claim. There is a very quick turn around and the reimbursement is sent directly to my checking account. Everything is simple and easy.
Insurer: Spot
By: Judith Czerwonka
Easy to understand claim forms
Easy to understand claim forms, smooth process and excellent response time. Thank you
Insurer: Spot
By: customer
Processing could be a bit faster
Processing could be a bit faster, still waiting for a claim submitted over a week ago.
Insurer: MetLife
By: Candace
Warning.....If your pet has any blood…
Warning.....If your pet has any blood test outside of the "normal" range, your pet will be deemed to have a preexisting condition. Check your pet's blood scores before you sign up!!!! My dog had slightly elevated liver ALT score in 1/25 and 4/25 (221 and 125). I have two doctors that stated these ranges were normal and did not even talk to me about them. My dog's liver ALT score went to 800 in 6/25 due to liver infection. All $8600 of the vet bills were rejected due to PreExisting condition. Asked that my claim be reviewed. Rejected again. Put a request for external review to Department of Insurance and cancelled my insurance with Nationwide as I don't see them ever fulfilling any insurance claims
Insurer: Nationwide
By: Elizabeth
Great Service!
MetLife Pet Insurance's phone app and on-line claim submittal process makes it easy to submit a claim. Then they have been fast in making a decision, and they have a clear Explanation of Benefits. Even though that sounds basic, I have not received that level of service with other companies. We've also received a bonus coverage amount added to our policy (at no extra cost to us) each year that we have not used our entire benefit amount. Thank you, MetLife Pet Insurance!
Insurer: MetLife
By: OlympiAnn
Good service
Good service, no hassle reimbursement.
Insurer: Spot
By: Lawrence Kalmbacher
Trupanion paid our claim a few days…
Trupanion paid our claim a few days after submitting it! The statement was clear and understandable. My only question was why the dental was removed from the total payment
Insurer: Trupanion
By: Peggy
Amazing service provided by Karley
Amazing service provided by Karley
Insurer: Fetch Canada
By: Brye