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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Simple Fast Claim Processing
Now that I have filed more than one claim, the process for new claims is very quick and smooth, with fast turnaround of payment. Simple easy upload process too.
Insurer: MetLife
By: customer
Not worth the money
Half of my healthy 1 year old dog's body systems are not covered because she burped a few times as a puppy. Because occasional burping was noted in her medical record, ALL gastrointestinal and respiratory concerns will not covered for the entirety of her life. Insurance companies will nitpick for any opportunity possible to deny coverage; care of the pet and client is never a concern. As a veterinary professional, I am extremely disappointed in Trupanion.
Insurer: Trupanion
By: S Smith
Direct questions
Direct questions. No hassle. Good plan.
Insurer: Nationwide
By: Cindycustomer
Our dog had an ER bill that was fairly…
Our dog had an ER bill that was fairly significant after ingesting something. Our insurance claim was approved at the % I requested on my plan. I had a check in two weeks. No hassle.
Insurer: Spot
By: Jennifer D
Wonderful customer service!
Wonderful customer service!
Insurer: MetLife
By: Elena
It’s a very simple process and fairly…
It’s a very simple process and fairly quick.
Insurer: MetLife
By: Tony
The company is very quick at responding…
The company is very quick at responding to claims and very professional.
Insurer: Embrace
By: sheller
Excellent Submission Process
It's amazingly simple to submit for a claim. Beautiful site design. It's even fun with Space Dog!
Insurer: Embrace
By: Bruce Costa
You cannot cancel unless you call
You cannot cancel unless you call and they try to keep you on the phone as long as they can for no reason. Additionally, they will deny any claim that they can and then give you fake money, towards nothing, as a consolation prize. I definitely do not recommend this company and the fact they they claim to represent USAA is horrible.
Insurer: Embrace
By: Alexander Ahlstrom
Very helpful over the phone!
Very helpful over the phone! Got 10 pets enrolled in just an hour!
Insurer: Prudent Pet
By: merminkinyahoo.com