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Ease of filing and excellent coverage
I was impressed by how quickly we received word that our dog’s surgery was covered and how they worked with the hospital. All we had to do was worry about our boy and his recovery
Insurer: Trupanion
By: Blenda
Prompt claim processing.
Prompt claim processing.
Insurer: Spot
By: Daniel Johnson
MetLife has always been responsive and…
MetLife has always been responsive and helpful and incredibly user-friendly. I appreciate all they've done to make our cat's medical condition more tolerable.
Insurer: MetLife
By: Marjorie Seidenfeld
So far pumpkin insurance has been…
So far pumpkin insurance has been great. Just started using it and the process and payment was easy and fast
Insurer: Pumpkin
By: cynthia b
Claims are easy to file and…
Claims are easy to file and reimbursements are fairly quick.
Insurer: MetLife
By: customer
Simple straightforward process.
Submitting a claim is easy whether using a laptop computer or even the MetLife Pet Insurance app on the cell phone. The claims are processed in an adequate period of time and have also been processed with proper reimbursement 100% of the time. There was only one occasion where the claim took an extended period to process due to MetLife wanting more information; in that particular case, I did not get a notice from MetLife but happened to discover the delay and took the initiative to contact MetLife myself. After the additional information/documentation was submitted the claim was satisfactory processed.
Insurer: MetLife
By: Laura
Fetch has always been extremely easy…
Fetch has always been extremely easy filing a claim, constant updates on the status so you are not left wondering what is going on. The process from start to finish takes no time at all and reimbursement is quick and easy right into your account!
Insurer: Fetch
By: Stacey Driesse
April 2024 Claim Still Pending
We still have a claim from April for a puppy spay. We did not get all the money back e have coming to us. We called and spoke with CS numerous times, but it is still there over a year later.
Insurer: MetLife
By: Sara Pinti
Trupanion is awesome!
Trupanion got back to me right away! Also, they processed my payment very quickly
Insurer: Trupanion
By: Carly
Simply the best!
Fantastic company! I am extremely impressed every single time I need to be in touch with Trupanion staff. Professionalism, kindness, understanding and compassion are just a few qualities that come across immediately.
Insurer: Trupanion
By: Oxana