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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Way better than my last pet insurance
I have had nothing but great experiences and definitely feel like I get my moneys worth.
Insurer: MetLife
By: abbyS
Easy to complete online forms for…
Easy to complete online forms for reimbursement. Also, it is very easy to track the process of your reimbursement.
Insurer: Spot
By: Seamus
Really Terrible Customer Service...
We were Trupanion customers for 8 years and paid thousands of dollars without ever making a claim. However, when our credit card expired (as they do, after 8 years!!) and we missed a few payments they cancelled our $155 monthly plan and wanted 2.5x more ($380/mo) to reactivate it! To their credit, they did a good job trying to reach out before the cancellation, but unfortunately the email on file was also outdated. When I contacted customer service their "hands were tied" and the reps had no ability to customize my new quote to match my old payment. I would have been okay with a small rise in payment as I didn't catch the lack of payment fast enough, but a 250% increase is just insane. Buyer Beware: You can NOT set it and forget it with this company - dogs live a long time and they will cancel you and charge you an exorbitant amount if you want to continue with their services!
Insurer: Trupanion
By: Olivia Scott
Solid company and a pleasure to work with
Always had such a great experience with Metlife
Insurer: MetLife
By: Patty
Best pet insurance
I’ve been using Pumpkin Pet Insurance for a few years and I’m happy with the coverage and the speed in which claims are processed.
Insurer: Pumpkin
By: Ilana
Embrace has always had my back
Embrace has always had my back and my veterinarians say Embrace is easy to work with. It is a win win!
Insurer: Embrace
By: customer
You are always quick to respond and…
You are always quick to respond and assess coverage. You always step when it really matters.
Insurer: Trupanion
By: Chris
Great communication before my puppy…
Great communication before my puppy arrived. Explanation of benefits clear and helpful.
Insurer: Fetch
By: Diane Weiser
Overprice
I started with them when my dog was 6 months old. At that time, I was paying about $50 per month. Now, he is 8 years old, and I pay $193/month.
Insurer: Healthy Paws
By: Mary
Fetch is good pet insurance
Fetch quickly gave me my payment for my cat's well visit
Insurer: Fetch
By: June