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EASY & SIMPLE
The process was easy and understandable.
Insurer: Nationwide
By: customer
Satisfied Customer
"We have had a good experience with Pets Best. When we were looking for Pet Insurance last January for our Bentley...A English Cream Golden, we did quite a bit of research on the different insurances available to us and decided on Pets Best because of the selection of choices offered to choose from, as well as the positive reviews and we felt the cost was reseasonable. We have had to make claims a couple of times during this first year and are very happy with the claim process and turnabout time for reimbursement. Bentley is not our first pet, but insurance for a pet is. At this point we will probably continue with Pets Best. Of course we hope we will not need to submit anymore claims over the years but we feel so much better knowing that if we do, we can recoup some of the cost because Vet care is so expensive! i will end by saying that customer support is super!"
No issues what so ever
No issues what so ever, very clear on how to submit your claim. It was wonderful no pushback at all.
Insurer: Spot
By: Joe Fuhs
Submitting a claim is a very easy…
Submitting a claim is a very easy experience through the app. Surprisingly fast claim review and payment. Everything seems to be customer service oriented and transparent.
Insurer: Trupanion
By: Chris Ingram
Both my pet's Peetie & Sophie are Spot insured
Both my pets are covered by Spot's illness & accident coverage for almost 2 years now. Looking back, I should've insured my 8 yr old CHI mix as a puppy due to any health issue developed before it's bieng covered by Spot is a preexisting condition. My cat was insured as a kitten and that is beneficial for both her and my peace of mind. Claims that are covered by Spot are quickly reviewed and if approved, reimbursed in a timely manner. Overall Spot insurance is a good choice for my pets.
Insurer: Spot
By: Vero
Pets Best is the worst
Claims take forever 99% of the time, prices go up significantly every single year. Horrible app, I cant say enough bad things about Pets Best, & npw I am stuck because his allergies are now a "pre-existing condition"
Rabin & Ronin
Customer service outstanding. Spend the extra money upfront and get the comprehensive plan. Take out the max with all benefits. Took my 2 German shepherds 8 weeks old and 10 weeks old to my lifetime veterinarian for their first visit . Received almost every penny back.
Wellness claim
It was a wellness visit, vaccinations and check up, very easy to submit using the app and tracking the progress of the review, once approved on the app I got reimbursed within a 3 business days. Great process overall