216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very Happy
I appreciated all the help you gave me in order to fill out my form properly.
Insurer: Trupanion
By: Carol
Great service
Great service. Immediate response to my request. Highly recommend Trupanion for caring, and compassion when dealing with your pets.
Insurer: Trupanion Canada
By: Marjorie Sharp
Zero Regrets in Choosing Healthy Paws
After a year of vet visit after vet visit, I really have to hand it to Healthy Paws. My cat, Nemo, has had a pretty traumatic year, health-wise. Between an FIC diagnosis and some strange GI symptoms that we're still getting to the bottom of, he's been in-and-out of a string of vets' offices, has seen a few specialists, and has made a number of trips to emergency vets. Throughout the year, he's probably endured a half dozen series of xrays, three ultrasounds (two with sedation, one with a specialist), and at least 5 blood panels. None of this would have been possible without Healthy Paws. Thanks to our coverage, I can always say "yes" to the vet when another test is proposed or avenue explored. I've never had to decide between his care and my wallet. Most fantastically, his FIC is the most stable it's been in ten months and we've ruled out all the "scary GI culprits", so we're likely looking at an obscure intolerance. I'm feeling hopeful for the first time in a long time. While Healthy Paws doesn't cover routine care or the exam itself, when a pet is truly experiencing a health crisis (and the bills are rapidly adding up), it becomes very apparent very quickly how valuable pet insurance is. Nemo would have to live 33 years at our current monthly rate for us to "lose money" on this plan (additionally, the peace of mind this insurance provides cannot be put into a monetary figure, but is even more valuable, in my opinion). While I hope I never face so many health challenges with another pet, it's great to know that Healthy Paws will always be there. I am so thankful to be writing this review with my beloved boy snoozing away on my lap. He's just celebrated his sixth birthday, a milestone I feared we wouldn't reach a few months ago. Thank you, Healthy Paws, for keeping Nemo protected. I recommend your services every chance I get.
Insurer: Healthy Paws
By: Elise Barberis
Great customer service
We recently received a diagnosis for both of our cats that they had kidney disease before the age of 4. After a rollercoaster of a month, we are lucky to say this diagnosis was not correct. We had multiple claims for two pets through the course of 8 weeks, and all claims were processed in a reasonable amount of time with no issues. It’s great to be able to have an insurance company you can rely on, especially when you are going through turmoil with your fur babies.
Insurer: Pets Plus Us
By: Heather
Easy, Fast and the Best Pet insurance we found
After lots of Research we chose Pets Best as it was the best option for our Golden Doodle puppy who wasn't even 4 months old. The first time I submitted claim online went smoothly took a little longer than I thought but it was probably because of having automatic deposit of payment back to me. Ever since first time it has been very fast. Only question I have is why they didn't cover all the labs under wellness as my puppy is being spayed and its required to be done before hand so they know everything is ok. You would think labs for the first time ever are part of a Wellness packet to show how healthy your puppy is. At least I got some back on the labs.
Insurer: Pets Best
By: Kewlzipity
Reimbursement takes FOREVER!
I picked Pets Best because of the cost. What you pay for coverage was better than most bigger companies. However, it takes over a month to be reimbursed for coverage. This is difficult when you pay over $1000 out of pocket and have to wait 40 days to see any money paid out by the compay.
Insurer: Pets Best
By: TJ
Very slow
They are a good company at heart but they are incredibly slow on reimbursements. It used to take 1 or 2 days and now it takes 3-4 weeks. If I had known it would be this bad I would not have joined. The whole purpose of insurance is to assist with costly vet bills and it's almost pointless when you don't even get your money back for an entire month.
Insurer: Pets Plus Us
By: Megan
I am a new customer
I am a new customer, but my first claims experience was prompt and satisfactory.
Insurer: Pets Best
By: Thomas Pritchard
Great sign up process
Great sign up process, efficient n not overly difficult
Insurer: Pumpkin
By: customer