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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I signed up because it was 50 $ a month…
I signed up because it was 50 $ a month and covered 90% of all visits including any doctor visit . I wasn't cheap and i selected the best and highest coverage for my pet . But now the premium almost doubled. I pay 97$ . Not only but also a claim was denied because only one time many many years ago she has crystals and never had them again nor ever had UTI but it was still considered pre-existing condition coz I went to do a urine analysis on her . Not only that but also what I paid out of pocket for that denied claim was not considered part of my deductible. So if I calculate how much I paid in premium in year and how much was covered this year. Then I paid more in premium than what the insurance covered which basically means I would save more money if I didn't have the insurance .
Insurer: MetLife
By: customer
Why I chose Nationwide for my pet's insurance
I chose Nationwide for my pet's insurance because I was a prior customer and I know that Nationwide is exceptional. The customer service is the best and I trust Nationwide having been a prior customer.
Insurer: Nationwide
By: Julie K.
Great Experience
Ive always had a great experience with MetLife. Its so easy to submit a claim and even better that I could do it from my phone. The customer service reps are also very friendly and helpful
Insurer: MetLife
By: customer
Enrolling and choosing a plan that…
Enrolling and choosing a plan that worked for me was made easy. I loved being able to read all the frequently asked questions, they helped me understand the how the plan works.
Insurer: MetLife
By: NIOMI GUTIERREZ-CARTWRIGHT
Claims processed incredibly quickly…
Claims are processed incredibly quickly and accurately.
Insurer: Trupanion
By: TrishK
Exceptional service
Exceptional service, would highly recommend.
Insurer: MetLife
By: Esther Horwitz
All your associates are very courteous…
All your associates are very courteous and knowledgeable. They always answer all my questions and provide suggestions to make things easy when filing claims and other documents
Insurer: MetLife
By: customer
Metlife Customer Service is top notch
Metlife Customer Service is top notch. Even when there is a paperwork issue, they are courteous, helpful an thorough. I highly recommend. I love our wellness and accident plan.
Insurer: MetLife
By: customer
Fast efficient processing for claims
Fast efficient processing for claims. Clear EOBs. Responsive and knowledgeable team when you need to talk to them.
Insurer: MetLife
By: Tracy Williams