223,704+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,704 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
223,704 total
What are you looking for?
Most selected providers in "June, 2026"
This chart shows the distribution of the most selected pet insurance providers in June, 2026.
Providers with highest rating
19,969 reviews
11,351 reviews
5,883 reviews
55,033 reviews
15,311 reviews
Category with most reviews
This chart shows the distribution of review categories.
Run from Pets Worst ( Best)
Evasive claim practices utilizing the “ keep asking for more documentation “ until you get so frustrated, you just accept the denial. My claim took over 90 days and cancelled after their process. I asked the customer service representative to review the countless calls and emails to improve their organization.
Insurer: Pets Best
By: Michael
So Thankful for Pet Insurance!
We chose to sign up for Pets Best insurance when our dog was a puppy and it was a great decision. At 14 months, she was diagnosed with immune-mediated polyarthritis (IMPA) which has required multiple medications, specialist vet visits, and rehab. We are able to provide what she needs much more easily because our Pets Best insurance covers much of her medical costs. We are so thankful we made the decision to get pet insurance before we ever needed it!
Kind and Understanding
Richard was kind, understanding and very helpful. I also couldn’t pass up the terrific discount my employer provided. So happy to be protecting my pups with Nationwide!
Insurer: Nationwide
By: Briana Manalo
Baby Oliver
My six-month-old puppy had to have his right eye removed, which was absolutely devastating. I’m so grateful that I decided to enroll him in Pet's Best Insurance when he was just four weeks old. During such a difficult time, the claim process was incredibly easy and straightforward, which was one less thing to worry about while caring for my sick baby. I truly appreciate the support and peace of mind Pet's Best provided when we needed it most.
Fast Claims Processing and Auto Deposit
"I was very pleased with the FAST processing, and deposit into my bank account, of my last few claims. I am far less stressed handling my dog's medical issues when I know that Pets Best is standing behind us with highly professional and caring assistance with our medical claims. "
Wish it had been 80% and started day 1
Wish it had been 80% and started day 1
Insurer: Nationwide
By: customer
The process is straight forward
The process is straight forward. I've had no issues to date. I have 4 cats on the plan and having this insurance is very helpful and does give me some peace of mind. Thank you. Minor H.
Insurer: Spot
By: Minor Hamilton
Avoid Pets Best
Avoid Pets Best. Dealing with their claims department for my two German Shepherds is completely exhausting. Both dogs have chronic hip dysplasia and osteoarthritis. Despite their treatments being identical for over a year, Pets Best demands a mountain of repetitive medical records every single week. Their system is total chaos: • Denials & Delays: Denied coverage for simple acupuncture/B-12 injections -mentioning aquapunture according with tehm, but B-12 is free, no cost, they deneid $180/pet and took over 9 months to reimburse an Arthramid injection. • Portal Mess: Flooded with duplicate claims that suddenly drop to ZERO due to internal administrative errors. • Incompetence: My dogs see world-class vets at UC Davis Veterinary Hospital. Pets Best adjusters claim they "don’t understand" university billing systems and complain because both pets are itemized on the same statement. Shck wave treament treated as holistic with proven published scientific records increased mobility
Insurer: Pets Best
By: Elizabeth Arias Bohart
Quick to respond to claims
Quick to respond to claims. All around great company
Insurer: Pumpkin
By: Tammy