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Dump Healthy Paws / Unethical Company
Dump Healthy Paws. My premium went from 74 monthly to 107 monthly for my 8 year old mixed bread dog, who has been very healthy. When I took out my policy about 7 years ago I was told the age of the dog was not a factor and to expect rate increases of about 3-5 %. Yeah, right. If I knew at the time Healthy Paws MO was to get premiums for younger, healthy pets that don’t have many claims and then make the premium so expensive you can’t afford it when your dog really needs the coverage I never would have signed up. I canceled it and now put that money into a separate account. Yes, I could afford 107 a month if I really wanted but what will the premium be when my dog is 14? I saw what they are doing and it is unethical. They force older pets off the system knowing that they are likely going to have health issues at that stage in life. Don’t fall for it if you are considering pet insurance.
Insurer: Healthy Paws
By: Ken
We have lost two beloved labs
We have lost two beloved labs, mother and baby, in six months. The hole in our heart is huge. Our vet bills for both was massive. In both cases we would have honestly made the same decisions. They were family and we would have tried everything to keep them with us but the insurance was a blessing. But what amazes us is the speed at which the claims were processed. In one case we submitted a claim for over $10,000:and the claim was approved the following day! What pet insurance does that? We are blessed to have had Healthy Pets and will continue to use them.
Insurer: Healthy Paws
By: Sharon
Never disappointed!
Never disappointed with having chosen Trupanion for my furry loved ones
Insurer: Trupanion Canada
By: James H.
I am having trouble finding the…
I am having trouble finding the information about the insurance policies on our 2 cats.
Insurer: ASPCA
By: Helen Dahlberg
I'm a new dog mom and the process of…
I'm a new dog mom and the process of researching and deciding on insurance was very important to me. Spot has delivered and even the claims process is easy and fast. Thank you for doing what you say you'll do...
Insurer: Spot
By: Malikah Evans
I love TRUPANION PET INSURANCE.
I am so impressed with TRUPANION PET INSURANCE. The customer service is great. The response time for claims is almost immediate and they cover almost anything you can think of. And they even have fun events on their website sometimes! They really are wonderful.
Insurer: Trupanion
By: Valerie Lindenberger
Was good at first but...............
Was good at first but very displeased with the high increases and they just tried to get out of paying $68 for a claim { Anesthesia }which was needed for the procedure. If I had not said something of course they would not have paid. Their rep agreed that it was a mistake. After 1 1/2 months of submitting my appeal, not one single word or response to emails. This is terrible service.
Insurer: ASPCA
By: John Alfieri
Best around always ready to help and…
Best around always ready to help and comfort you during a crises Highly recommend
Insurer: Trupanion
By: Jennifer Lembo
Frustrated
Going to seriously have to look at other options with a refund of $10 what’s the point plus my payments are going up another $20
Insurer: Trupanion
By: James
BUYER BEWARE:
BUYER BEWARE: I enrolled this morning, and the quote that was generated gave me a price for a plan that was supposed to give an 80% reimbursement, only have $250 deductible, with no max payout limits. However, once I finished setting up payment info and creating my account, I decided to take a look at the policy details. The plan that was given to BOTH my pets was only 70% reimbursement, had a $500 deductible, and no mention of no max payouts (which I assume means there's probably a fairly low cap on the maximum payout as well). In short, a totally different plan from the one I paid for. Called customer service, was hung up on. Called again for a supervisor, and he told me the one they were enrolled in, the lower tier, was the only plan available. Excuse me- probably a silly question on my part, but if the 80% plan wasn't even available for my pets WHY DID YOU ADVERTISE AND OFFER IT TO ME? I believe that they are intentionally defrauding their customers. Please consider other insurance. Customer service was booty, too. EDIT: I want to respond to their response so everyone can see and isn’t fooled. All of the info they described- my zip code, pet age, etc. was entered prior, rendering their response totally useless. The issue, to be clear, is that after generating my quote, selecting the plan, and making payment, I was automatically shifted to a lower, less desirable plan but still paid the same premium that was quoted for the higher plan, Do not fall for their attempts at misguidance in the above reply, I have photo and video evidence of the FRAUD that is occurring from this business.
Insurer: Healthy Paws
By: Wes T