225,246+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,246 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Slower reimbursement than before
I realize Pets Best probably has a lot of claims to process but it takes much longer than it used to to receive reimbursement. Probably isn’t an issue for some people but for someone on a fixed income it is. May have to consider another provider.
Insurer: Pets Best
By: Joan Berry
Extremely easy to use
Extremely easy to use. Everything was covered as promised in an effortless process.
Insurer: Pets Best
By: Jeremy Keys
Pets Best IS THE BEST
I absolutely love Pets Best insurance. Everything is easy to find on the website. I am able to contact customer service without any wait time and they are always friendly and helpful. I am comforted knowing I have this policy in place in the event something happens to my dog. I would recommend this to any pet owner. It is well worth the price.
Insurer: Pets Best
By: Suzanne Nordone
Overall Mostly happy
Overall happy with service. One slightly irritating and slightly sketchy quirk I noticed on my only claim last year however. Our vet participated in a rewards program that offers discounts on your total vet bill once you earn enough points. Once you get to a certain amount of points, you can get a $50 or $100 discount on your total bill. Figo processed the claim and wouldn’t reimburse the covered expense because they took that discount ONLY off the covered expense rather than the entire bill. Had it been more than $30 to gain, I’d have pushed harder to have it appealed.
Insurer: Figo
By: customer
Very knowledgeable and attentive staff…
Very knowledgeable and attentive staff that answered our questions while deciding which provider to choose.
Insurer: Figo
By: Melissa
New client
I found the website for easy to navigate and when I had an issue I was able to get a representative no problem.
Insurer: Sonnet
By: Alice
Soooo worth it to have this insurance
Emma is such a sweet puppy and when she started to vomit and refused to eat or get out of her crate, I knew something was wrong. We called our regular vet and even in this time of packed schedules they said they could see her ..but... if there was an obstruction they would need to send me to emergency. So we went to emergency, an obstruction was visualized . Long story short, she needed surgery and they found an eye from a toy in her intestine along with shreds of cotton. So people watch those stuffed toys. She is now back to being Emma. Thank you Trupanion for helping to make this emergency visit a little easier on our pocket book.
Insurer: Trupanion
By: Carla
I love knowing that my Murphy has great insurance coverage.
The Trupanion team is so helpful and caring. They made purchasing insurance for our Murphy boy so easy. And, they make submitting claims a breeze. We have peace of mind knowing Murphy is covered by a good insurance provider. Many thanks to the team at Trupanion!
Insurer: Trupanion
By: Antonia
Absolutely awesome and very reasonable…
Absolutely awesome and very reasonable price good job
Insurer: Sonnet
By: Omar