154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 30, 2025

No issues what so ever

No issues what so ever, very clear on how to submit your claim. It was wonderful no pushback at all.

Insurer: Spot

By: Joe Fuhs

August 30, 2025

Submitting a claim is a very easy…

Submitting a claim is a very easy experience through the app. Surprisingly fast claim review and payment. Everything seems to be customer service oriented and transparent.

Insurer: Trupanion

By: Chris Ingram

Verified August 30, 2025

Speed of review

Quick claim payment

Insurer: Pumpkin

By: Karla

Verified August 30, 2025

Both my pet's Peetie & Sophie are Spot insured

Both my pets are covered by Spot's illness & accident coverage for almost 2 years now. Looking back, I should've insured my 8 yr old CHI mix as a puppy due to any health issue developed before it's bieng covered by Spot is a preexisting condition. My cat was insured as a kitten and that is beneficial for both her and my peace of mind. Claims that are covered by Spot are quickly reviewed and if approved, reimbursed in a timely manner. Overall Spot insurance is a good choice for my pets.

Insurer: Spot

By: Vero

August 30, 2025

Pets Best is the worst

Claims take forever 99% of the time, prices go up significantly every single year. Horrible app, I cant say enough bad things about Pets Best, & npw I am stuck because his allergies are now a "pre-existing condition"

Insurer: Pets Best

Veterinarian: Levan Road Veterinary Hospital

By: Kathy

Useful
August 30, 2025

Rabin & Ronin

Customer service outstanding. Spend the extra money upfront and get the comprehensive plan. Take out the max with all benefits. Took my 2 German shepherds 8 weeks old and 10 weeks old to my lifetime veterinarian for their first visit . Received almost every penny back.

Insurer: Pets Best

Veterinarian: Dongan Hills Veterinary Practice

By: Cecilia

Useful
August 30, 2025

Wellness claim

It was a wellness visit, vaccinations and check up, very easy to submit using the app and tracking the progress of the review, once approved on the app I got reimbursed within a 3 business days. Great process overall

Insurer: Pets Best

Veterinarian: Banfield Pet Hospital

By: Cesar

Useful
August 30, 2025

Great coverage

Swift and easy payments

Insurer: Pets Best

Veterinarian: West Chester Animal Hospital

By: Louise

Useful
Verified August 30, 2025

MetLife Pet Insurance is Awesome!

MetLife Pet Insurance has been a lifesaver for our 3 year old pup, who has some pretty bad genetics, apparently. (He has had Bladder Stones, bi-lateral Hip Dysplasia, food allergies, etc. during his lifetime - so far!) and MetLife has covered each surgery he has needed, along with all the healthy wellness "maintenance" stuff, to help keep him a healthy & happy dog. We are very happy with the coverage, and the Customer Service we receive, when we need to make contact.

Insurer: MetLife

By: Betsy P.

August 30, 2025

Easy Process During a Difficult Time

Unfortunately my amazing Greyhound passed away just short of his sixth birthday. He was hospitalized for three days and the amazing team at the animal hospital did all they could to save him. I had insurance on Sully for just this type of situation. Without insurance, I would have had to make a difficult decision about continuing care due to the cost. I was concerned that due to the large claim, the insurance process would be drawn out and complicated. I was wrong. I uploaded all of Sully's medical records and billing information into the Pets Best online platform. All the claims were paid without any further questions. It was great to not have to go through a long, difficult claims process during a very difficult time. Thank you so much!

Insurer: Pets Best

Veterinarian: Lewis Small Animal Hospital

By: David

Useful

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