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No issues what so ever
No issues what so ever, very clear on how to submit your claim. It was wonderful no pushback at all.
Insurer: Spot
By: Joe Fuhs
Submitting a claim is a very easy…
Submitting a claim is a very easy experience through the app. Surprisingly fast claim review and payment. Everything seems to be customer service oriented and transparent.
Insurer: Trupanion
By: Chris Ingram
Both my pet's Peetie & Sophie are Spot insured
Both my pets are covered by Spot's illness & accident coverage for almost 2 years now. Looking back, I should've insured my 8 yr old CHI mix as a puppy due to any health issue developed before it's bieng covered by Spot is a preexisting condition. My cat was insured as a kitten and that is beneficial for both her and my peace of mind. Claims that are covered by Spot are quickly reviewed and if approved, reimbursed in a timely manner. Overall Spot insurance is a good choice for my pets.
Insurer: Spot
By: Vero
Pets Best is the worst
Claims take forever 99% of the time, prices go up significantly every single year. Horrible app, I cant say enough bad things about Pets Best, & npw I am stuck because his allergies are now a "pre-existing condition"
Rabin & Ronin
Customer service outstanding. Spend the extra money upfront and get the comprehensive plan. Take out the max with all benefits. Took my 2 German shepherds 8 weeks old and 10 weeks old to my lifetime veterinarian for their first visit . Received almost every penny back.
Wellness claim
It was a wellness visit, vaccinations and check up, very easy to submit using the app and tracking the progress of the review, once approved on the app I got reimbursed within a 3 business days. Great process overall
MetLife Pet Insurance is Awesome!
MetLife Pet Insurance has been a lifesaver for our 3 year old pup, who has some pretty bad genetics, apparently. (He has had Bladder Stones, bi-lateral Hip Dysplasia, food allergies, etc. during his lifetime - so far!) and MetLife has covered each surgery he has needed, along with all the healthy wellness "maintenance" stuff, to help keep him a healthy & happy dog. We are very happy with the coverage, and the Customer Service we receive, when we need to make contact.
Insurer: MetLife
By: Betsy P.
Easy Process During a Difficult Time
Unfortunately my amazing Greyhound passed away just short of his sixth birthday. He was hospitalized for three days and the amazing team at the animal hospital did all they could to save him. I had insurance on Sully for just this type of situation. Without insurance, I would have had to make a difficult decision about continuing care due to the cost. I was concerned that due to the large claim, the insurance process would be drawn out and complicated. I was wrong. I uploaded all of Sully's medical records and billing information into the Pets Best online platform. All the claims were paid without any further questions. It was great to not have to go through a long, difficult claims process during a very difficult time. Thank you so much!