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Pets Best
Outstanding customer support and value for the money. They are there when you need them!
High Fees, Slow Processing, and Little in Return
It costs a small fortune per month. I was paying $32 a month and then it just bumped up to $42 for the same coverage. Processing time takes *weeks* and in the three years that I have had them, I've received a whopping $5 back. They always seem to have a reason as to why I am not reaching my $250 deductible and so I end up shelling out not only hundreds of dollars to the insurance place, but also to the vets for illnesses, meds, etc. With these kinds of prices, it should be covered and yet somehow, nothing ever really is. The price hike was the last straw. I found better coverage from a better rated company with an average of 48 hours (according to Google), for about half the price.
Metlife is the Worst!!!
As a new customer with three dogs, I was hopeful that MetLife Pet Insurance would provide the peace of mind I was looking for, but it has proven to be a frustrating and disappointing experience. The claims process is incredibly slow, far from the efficient timeline they advertise. What they classify as an accident they claim was a Sickness for a freak accudent one of our dogs suffered. It's a significant financial strain to wait so long for money you've already spent, especially with multiple pets and the associated high vet bills. What's even more frustrating than the long wait times is the customer service. Each time I've called to check on a claim's status, I've been met with unhelpful information. There's no sense of genuine desire to help resolve the issue. Given the slow processing and lack of support, it's clear this company is not equipped to handle the needs of a multi-pet household. I'm actively looking for a new provider that can offer the reliable service and support that MetLife promised but failed to deliver. I highly HIGHLY recommend you look elsewhere when looking for pet insurance and don't believe some of the positive reviews about this company. Speaking honestly, we've had a negative experience with MetLife.
Insurer: MetLife
By: Patrick
Quick and Easy
I appreciate the ease of submitting claims online. I was also impressed with how quickly my claims were processed and the amount paid.
Insurer: Trupanion
By: Kim
Prudent is worth it
Prudent made selecting a pet insurance policy stress free and quick. The enrollment process was very simple and efficient. The options also provide great options at an affordable rate. Pet insurance wasn't available for my late pup, Fae, so I know how extensive out-of-pocket costs can be so I am happy that I am able to provide my new cat, Willie the coverage needed to ensure he receives the care he needs when necessary.
Insurer: Prudent Pet
By: Mel M.
I've been wanting to cancel this…
I've been wanting to cancel this insurance that moment it was accidentally bought. I've reached out multiple times and recieved no assistance.
Insurer: Nationwide
By: customer
Embrace does not pay the claims they owe
Embrace finds extremely far-fetched reasons to deny claims, and fights tooth and nail against paying what they owe.
Insurer: Embrace
By: Barbara Levin
Very quick and easy
The process to complete the claim was very easy to complete. I am usually not very technologically advanced but I was able to complete this with ease. The refund was issued very quickly.
Insurer: MetLife
By: Joslyn
Fast And Easy.
It was easy to file a claim and the reimbursement came in 3 days.
Insurer: Spot
By: Brian Howell