154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 25, 2025

Slow to process claims

Service is slow and getting slower.It used to be excellent but their people are incompetent and can’t understand or communicate.Dont go with them,find others that actually have American speaking representation.My schnauzer had bladder stones early on so I am trapped and can’t switch because that is now considered a preexisting condition.I could go somewhere else but she wouldn’t be covered with bladder stone issues.Sort of a catch 22 for us

Insurer: ASPCA

By: David Banes

Verified August 25, 2025

Very good about reimbursing claims.

Very good about reimbursing claims.

Insurer: MetLife

By: customer

August 25, 2025

I needed to apply for an insurance…

I needed to apply for an insurance policy for my second pet, and Aileen Andino was so friendly and knowledgeable and walked me through all the needed information and assisted me on a quick call.

Insurer: Fetch Canada

By: Houman Javid

Verified August 25, 2025

As long as we work through the vet

As long as we work through the vet, we was OK

Insurer: Fetch

By: Sue

Verified August 25, 2025

Manny was very informative and so…

Manny was very informative and so helpful find the right plan.

Insurer: Nationwide

By: customer

Verified August 25, 2025

Expensive

The process is nice and seamless but started off paying less than $50 a month to now paying over $80 a month in just 3 years with my employer discount . The year to year increase is insane when I have a medium size pup, 4 yo with no health issues. I haven't had the time to research other insurance companies so I continue to pay unfortunately.

Insurer: MetLife

By: Rachelle

Verified August 25, 2025

Staff was friendly and professional

Staff was friendly and professional. She was knowledgeable and was able to help me quickly.

Insurer: Spot

By: Diana Ronquillo

Verified August 25, 2025

Timely response and fair coverage of…

Timely response and fair coverage of expenses and kind honest knowledgeable reply when called.

Insurer: Trupanion

By: Kristen

August 25, 2025

Had to call you get help and they were…

Had to call you get help and they were very helpful and pleasant to deal with

Insurer: Trupanion Canada

By: Paul

Verified August 25, 2025

Excellent Service

The time from i first submitted the claim, spoke to someone about missing documentation, and receiving the funds was very short. Everyone i a poke to was courteous and genuinely seemed to care for the well-being of my pets. 100% the best.

Insurer: MetLife

By: Customer

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