154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 08, 2025

My dog needed surgery

My dog needed surgery. All of the financial details were handled between the vet and Trupanion which helped in a stressful situation. Trupanion was very responsive.

Insurer: Trupanion

By: William Ashbaker

September 08, 2025

Easy claim

"My pet had an emergency. I took a photo of the receipt went on the pets best app, followed the easy instructions on how to submit a claim and was done in a few mins. I was notified that it was received, notified about a delay than within 2 weeks received payment in the amount I expected and a written invoice which explained the details about the payment. This was a very pleasant first time experience.

Insurer: Pets Best

Veterinarian: Greater Staten Island Veterinary Services

By: Stella

Useful
Verified September 08, 2025

Exceptional service since day 1!

Exceptional service since day 1! The claim process has been intuitive and filing has only taken minutes to do. My claims have been processed on average within 5 days. When I have had to make contact with Spot, the reps are pleasant and very knowledgeable. Overall, a great experience all around!

Insurer: Spot

By: Erin Premo

Verified September 08, 2025

Customer Service is good.

Customer Service is good.

Insurer: Nationwide

By: Tangela Martin

September 08, 2025

I have held a nationwide pet insurance…

I have held a nationwide pet insurance policy since 2019, all was great until a couple weeks ago. When I had an emergency with my Labrador that unfortunately ended in goodbyes. I had discovered that the policy was canceled due to an expired debit card. I never once received any notification from their billing department via mail, phone or email. We are now stuck paying an insane amount out of pocket. In an attempt to reinsure my remaining pet, I rushed to reapply. To my surprise, Im receiving email and letter notifications with these time sensitive requests. Clearly something has changed on their end. The lack of communication almost seems intentional. If youre thinking about utilizing Nationwide for anything, DONT. I will not trust them with our business, our policies or out pets ever again.

Insurer: Nationwide

By: Ryan Costello

Verified September 08, 2025

There for our family!

Our two dogs have had quite a run of vet visits the past few months. We are so thankful for Trupanion as they have been there for us when we’ve needed them. Such an easy princess to submit claims and have payment processed.

Insurer: Trupanion

By: Lisa Mello

Verified September 08, 2025

Has been a lifesaver for us!

Has been a lifesaver for us. Our dog has epilepsy and has needed many tests, medications, and a few hospital visits. The direct pay to the vet is so amazing! Thanks for helping us take care of our dog.

Insurer: Trupanion

By: Ginger

September 08, 2025

Poor

Poor , not very good insurance

Insurer: Embrace

By: Lin Ok

Verified September 08, 2025

I highly recommend Nationwide Pet Insurance!

I visited the Nationwide Pet Insurance website after a friend referred me. The website was super easy to navigate; insurance packages were clearly outlined so you could see what was covered, costs were readily available and signing up for coverage was a BREEZE!

Insurer: Nationwide

By: Aisha W.

Verified September 08, 2025

Expensive surgery saved our dogs life

Our 13 year old labradoodle had a large cyst on his spleen and it ruptured. He needed emergency surgery to survive. Trupanion provided quick authorization so we knew the expensive surgery would be covered. They covered most of the costs and he survived and is doing well. Very thankful we had Trupanion!

Insurer: Trupanion

By: NM

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