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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Refuse to pay claims
Why do you guys use the same excuse to all your customers not to process claims . I’ve gave you all the records, receipts, photos and still you say you havent received them. My hospital tells me you guys find excuses not to pay claims. This needs to be reported. Im going on almost two months fighting with SPOT insurance.
Insurer: Spot
By: Rudy Chavez
Great experience, quick reimbursement within a week.
This service is great. I didn't have to worry about the huge bill from my girl's 2 nights in the hospital, as my insurance plan paid as they said and it was within a week.
Insurer: Pumpkin
By: Maureen Fosbinder
Extremely efficient and super easy to…
Extremely efficient and super easy to understand. Clearly explained the policy and the great benefits I am enrolling my pet in!
Insurer: Nationwide
By: customer
You haven't helped at all i had 3…
Im sorry I jumped the gun pumping insurance did in fact help with Grayson's vet bills thank you
Insurer: Pumpkin
By: Grayson
Very helpful!
Very helpful and walked through several plan options with me to find the best one for our needs!
Insurer: Nationwide
By: Francesca
Great Straightforward Insurance!
I really appreciate how easy it is to talk to very kind people when questions arise! It is easy to submit claims and Pumpkin is very prompt in reimbursement!
Insurer: Pumpkin
By: Bessiebetts
Quick service
Quick service. Excellent experience.
Insurer: Spot
By: Deborah Meyer
This is the Best Pet Insurance
This is the Best Pet Insurance
Insurer: Spot
By: Ed Shaheen
Peace of mind is everything.
I'm thrilled that I have great insurance on my furbabies. So far we've been very pleased.
Insurer: Spot
By: Tracy Walker
Excellent Company and fair.
Excellent Company and fair.
Insurer: Embrace
By: Susan Wade