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It was easy
It was easy. The rep was very friendly, kind and helpful. She seemed very informed and sensitive and responsive to my concerns and needs. Soooo appreciated for her guidance and assistance.
Insurer: Fetch
By: Mary Lawrence
excellent customer service
excellent customer service. Reps make sure you are constantly in the information loop
Insurer: Embrace
By: DENNIS MCMULLEN
Not sure
Not sure. I guess because u asked.
Insurer: Nationwide
By: Bob Wackerman
Great company
Great company! Very easy to navigate the website and submit a claim.
Insurer: Embrace
By: Kyran Simpson
Jacked up rates 1,000% over 11 years fraudulently
I have been a HealthyPaws customer since 2014. I currently have 3 dogs on my plan. When I signed up the policy stated that premium increases were ONLY applied in line with rising costs due to vet care in my particular area. There were supposedly NO increases in premium based on claims made or pet age. My vet has increased their prices across the board roughly 40% over the course of the last 11 years, and yet my premiums have gone up 1,000%. They still claim the increases are due to costs of vet care increasing in my area, which anyone with a basic education can see is a blatant lie. The thing is that they know that pet insurance companies are allowed to deny claims for pre-existing conditions, so when your dog is old and has a condition or two, they jack up your rates because if you leave, you won’t get covered anywhere else. This is absolutely disgusting and absolutely fraudulent. The promise to only increase cost based on vet premiums rising in my area was ON MY CONTRACT when I first signed up. They disable the ability to comment on their social media posts because the posts are 90% people like me who have been seriously wronged by them. Don’t get sucked in. It will be fine for a few years. They are pretty good with handling claims quickly so it’s easy to think this company is great at first. It’s as if they wait until they know your dog has conditions and then they start piling on the increases with no verifiable proof that vet costs have increased. Just run. I hope they get a big fat class action suit and are found guilty of fraud.
Insurer: Healthy Paws
By: kerri monica
Submitting claim online was easy and…
Submitting claim online was easy and fast.
Insurer: Spot
By: Cynthia Dsouza
Pleasant and well informed
Pleasant and well informed
Insurer: Fetch
By: Herman Villamizar
I’ve been a faithful costumer for 3-4…
I’ve been a faithful costumer for 3-4 years now and I find it ridiculous I only have a 2500 annual limit for reimbursement. My dog has a 8 thousand dollar surgery and I only get 1200 for it is insane. And I cannot adjust it higher. I’m canceling once my contract is finished. You guys don’t care about pets only want money.
Insurer: Spot
By: Chelsea Morrell
Customer service was great
Customer service was great! Super helpful and very friendly.
Insurer: Prudent Pet
By: kristine
My experience with Embrace was the best…
My experience with Embrace was the best pet insurance. Quality service!
Insurer: Embrace
By: WCM