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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Outstanding service and ease with…
Outstanding service and ease with direct deposit - and some vets can be paid directly
Insurer: Trupanion
By: Dr. Nora Triola
I had to make multiple phone calls for…
I had to make multiple phone calls for the issue; however, every one of the agents was patient, knowledgeable, and helpful.
Insurer: Embrace
By: PATRICIA DOUGHERTY
Prompt Service
Prompt Service. Claims usually paid within 24-36 hours.
Insurer: Trupanion
By: B. Williams
Responses in a timely matter via email
Responses in a timely matter via email. People I have spoken to over the phone are caring and knowledgeable.
Insurer: Trupanion
By: customer
I insured my pet through FIGO when it…
I insured my pet through FIGO when it came time for a claim FIGO did everything they could to discount the claim including asking for the same records over and over again. If you want the false feeling of doing the right thing throw your money away with FIGO! Remember this is an insurance company looking out for profits not you or your pets best interests.
Insurer: Figo
By: Mike Dufour
Many weeks to hear back on my claim
Many weeks to hear back on my claim. Certain explanations of denied claims didn’t make sense. When I called they sent me a form to appeal and I don’t know why the person on the phone couldn’t appeal for me. Frustrated you wouldn’t cover putting a dog to sleep when it’s required by the vet.
Insurer: Pets Best
By: Brooke Adler
Never denied one claim and gave me…
Never denied one claim and gave me amazing support for my dog Sneaks. Absolutely will keep them for my dog Charlie and recommend them.
Insurer: Embrace
By: Anthony