218,808+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,808 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,842 reviews

4.9
Healthy Paws

11,155 reviews

4.9
Fetch

5,523 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,967 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 02, 2026

I’m very displeased and thinking about…

I’m very displeased and thinking about cancelling. I pay over $600 a month and you are not covering anything

Insurer: Trupanion

By: Gloria

Verified May 02, 2026

Great insurance.

I will recommend!

Insurer: MetLife

By: Tatiana

May 02, 2026

GO ELSEWHERE!!!

HORRIBLE...good luck on getting your claims paid. My extremely healthy 4-year-old boxer was SEVERELY lethargic, so, I took him to the Urgent Vet for Pet clinic (open and close to my home), because his lethargy was FAR from normal The Vet wanted to rule-out dehydration, possible reaction to Simparica Trio (which he's been on for years and had no issue), or potential cardiac issue. They concurred his lethargy was abnormal for a dog, and took chest x-rays, labs and followed up with 500ml IV fluid, Dexamethasone and Zofran. He was better within minutes of walking out of the clinic that I had to carry him into and acting about 80% normal, but still not quite himself. I followed up with his Vet the next day and they gave him another 500ml of IV fluid. He was back to himself the following day. I am now having to fight the claims adjuster to be properly compensated. Once through this debacle, I'll be switching to Spot, or Embrace (FORBES Top 2). Pre and post pics below. Good luck, Ken Adding to this. They talked me into staying...BIG MISTAKE!!! Moab was being worked up for cardiomyopathy (ARVC, which is unfortunately common in Boxers). Pumpkin denied the claim ($1,300) citing 'pre-existing' condition. I e-mailed them on 11 APR 2026 asking to explain the 'pre-existing' condition and today, 11 days later, nothing. Save yourself time and just put aside money ($100-$200/month) and handle this yourself as Pumpkin is obviously only out for the money and doesn't truly care about the consumer. I'm filing a complaint with the BBB, Writing the Depart of Insurance (NY, VA, and NC), and contacting the underwriters directly (IAIC, and USFIC). E-Mail I sent on 02MAY2026: Cancel my policy immediately!!! No pre-existing condition existed You couldn't even reply to my e-mail asking to explain why you declined to pay for his cardiac work-up or cite what pre-existing condition existed E-mail sent 11 days ago (11 APR 2026) asking for an explanation and unprofessionally no one replied As one who takes services I pay for very seriously, I am: Providing an honest Google review Filing a complaint with the BBB Writing the Depart of Insurance (NY, VA, and NC) Contacting the underwriters directly (IAIC, and USFIC) Regards, Ken

Insurer: Pumpkin

By: Ken

Verified May 02, 2026

All pet owners should have a policy.

As customer for many years, I cannot recommend Healthy Paws insurance strongly enough. One of the worst situations imaginable for a pet owner is having to do the math to decide whether it’s “worth it” to get the medical care their pet needs and deserves - be it a hospital stay or a lifesaving procedure - or even just outpatient surgery to majorly improve their quality of life. It’s an awful feeling and I urge everyone to have an insurance policy on their pets so they never have to endure it. Healthy Paws has allowed me to make sure my buddy always gets the care he needs without hesitation - and claims have always been paid very rapidly with minimum fuss.

Insurer: Healthy Paws

By: Brian M.

Verified May 02, 2026

Kia was very helpful and very pleasant…

Kia was very helpful and very pleasant to talk to!

Insurer: Nationwide

By: Patricia Robinson

Verified May 02, 2026

MetLife we will always Have

Metlife has been great. a little hiccup on our end of not providing the "new" name for the pup we rescued, but, they were amazing to work with and even processed the old pending claims that had been pending due to the name change. Customer service each time I have called, has been immensely wonderful.

Insurer: MetLife

By: customer

Verified May 02, 2026

the policy that i requested is not what…

the policy that i requested is not what I was set up with

Insurer: Nationwide

By: customer

Verified May 02, 2026

Easy Peasy

The process went smoothly and the gentleman that helped me was very patient and easy to talk to.

Insurer: Nationwide

By: Laurie Lien

May 02, 2026

Helped with my senior dog

I received insurance plus the wellness plan and was able to get acupuncture for my senior dog that I wouldn't otherwise be able to afford, alongside a teeth cleaning and various other vet visits. Having Pets Best Insurance has deemed worth it and has given my pet a better quality of life.

Insurer: Pets Best

Veterinarian: Holistic Veterinary Services

By: Kristen

Useful
May 02, 2026

Happy to Be Wrong!

Our sweet 1 y/o pup was not eating and suffering from diarrhea when she suddenly lost the use of her back legs, which was terrifying and heartbreaking. She had to spend a full weekend in the ER with films, ultrasounds, and a neurology consultation. This was a hefty bill which we tearfully paid with a credit card and kept fingers crossed we could get some reimbursement from PetsBest. In only two weeks, we discovered that PetsBest was true to the policy and paid exactly what our plan indicated with no fights or arguments. This brought us to tears and affirmed our decision to invest the money into her healthcare. We will never doubt PetsBest again.

Insurer: Pets Best

By: Jenni

Useful

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