209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Great customer service! Quick response to claims. :)
Insurer: MetLife
By: Beth
They have been slow processing claims…and then some.
They have been slow processing claims and then come up with excuses not to apply towards the deductible. I recommend setting aside whatever their premium is and keeping it in a savings account to use eventually for vet bills. This company is all about taking your money and figuring out how not to honor their commitment.
Insurer: MetLife
By: Tom
Easy process and fast payment!
Easy process and fast payment!
Insurer: MetLife
By: Gerardeen
My pet gets monthly Librela injections…
My pet gets monthly Librela injections for arthritis. It is simple to upload the claim related materials and decisions are made within a couple of days.
Insurer: MetLife
By: customer
Claims are done in a quick way
Claims are done in a quick way, and any issues are quickly worked out. Very good insurance.
Insurer: MetLife
By: customer
Very sad to see your pet suffering but
Very sad to see your pet suffering but, having pet insurance took stress out of the situation. The claim was very easy to submit and we had immediate response. Highly recommend!
Insurer: MetLife
By: Steve Saba
FABULOUS CUSTOMER SERVICE
The customer experience is so easy to file a claim, so many options for how to reach them, they are fast and so easy to work with. I HIGHLY recommend MetLife Pet Insurance to anyone!!
Insurer: MetLife
By: Rebecca Kassel
Website user friendly
Website user friendly
Insurer: MetLife
By: JANE INFANTINO
It's amazing how much you can save with…
It's amazing how much you can save with Metlife. I've told so much people about it. I get 90% back. Its better then paying and getting nothing back.
Insurer: MetLife
By: T. Torres
Incredibly quick and efficient
Incredibly quick and efficient. Made the process of my pup being hospitalized a little less stressful.
Insurer: MetLife
By: Rachel