209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Your associates are knowledgeable and…
Your associates are knowledgeable and kind. It is easy to navigate your instructions and submit my claims
Insurer: MetLife
By: Debbie
Easy process and helpful
Easy process and helpful, experienced staff
Insurer: MetLife
By: customer
Good Service
Customer Service and claim response time.
Insurer: Spot
By: Hawkins
Submitting claims is an easy process
Submitting claims is an easy process. The turn around for the payment is very quick.
Insurer: Trupanion
By: Michelle
Submitting the claims are easy and the…
Submitting the claims are easy and the reimbursement was very quick.
Insurer: MetLife
By: customer
They are very reliable
They are very reliable
Insurer: Spot
By: Nenita Price
Easy easy pet insurance step by step guide.
Easy step by step guide.
Insurer: MetLife
By: Devon S
"While my claims weUnprofessional administrative hurdles and zero accountabilityre eventually…
"While my claims were eventually approved, the process with Pets Best is a nightmare of intentional delays. They repeatedly rejected my digital receipts, demanding that I handwrite the claim number on them and re-upload—a ridiculous tactic in a digital age. Even worse, they rejected new claims by mistake, lazily claiming they were 'duplicates' without actually checking the dates or services. Despite their clear errors, they never offered a single apology. They seem to rely on frustrating customers into giving up. Highly unprofessional. If you want a smooth experience, look elsewhere.
Insurer: Pets Best
By: Kunhan
Paid thousands in premiums only to have all claims denied
We've been paying Figo for 4.5 years to insure our 2 dogs. No claims filed until one of our dogs needed to have 4 teeth extracted. Claim denied because of "pre-existing" even though the vet wrote a letter saying the condition started AFTER we signed up for coverage. Appealed to no avail. Why spend thousands on insuring your dogs to get peace of mind, and then find out you're denied and exposed when you need it most? It's like we just threw thousands of dollars at Figo for absolutely nothing – all claims denied, no peace of mind. We got zero value out of Figo. Really disappointed as I'd signed up through Costco, which supposedly vets vendors for quality. Check out their BBB reviews before buying Figo.
Insurer: Figo
By: Alex