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Substantial Rate Increase when claims are submitted
I finally submitted a claim for my dogs vet visits since it seems like she may have a bit of a allergy and ear issue. I submitted her vet records and bills and the very next day after I submitted them I got my rate increase with my renewal that was coming due. My rate increased by $122! The "explanation" for the increase is due to age. My dog isn't even 3 years old. It's pretty shady due to the fact that you can't go find another pet insurance due to their "Pre-Existing" clause. So my only option that I was told is I can change my coverage to lower my premium! That was the solution, So Now I will file and contact the department of insurance because this is a shady way to do business, not to mention they aren't allowed to increase rates due to filed claims. Absolutely disguested because they will continue to increase the rates year after year.
Insurer: Pets Best
By: Maureen
I rated four out of five as the reason…
I rated four out of five as the reason that I have not used this insurance yet. As my initial experience signing up with Trupanion, it is so far better. Easy to apply and helpful customer service rep.
Insurer: Trupanion Canada
By: customer
easy sign up
easy sign up, low rates and good coverage!
Insurer: Spot
By: Heather Jayne
Just keeps getting more expensive…
Just keeps getting more expensive without covering the things we need covered. At $1200 a year over 7 years, we've never used any benefits. Would have been better putting that money into a separate account for the dog and using on her yearly wellness checks or for an emergency. not worth it.
Insurer: Trupanion
By: Lauren Lovegood
Easy sign up
Easy sign up, great app. Great policy overall.
Insurer: Spot
By: Melissa Jones
Very responsive to questions/claims
Very responsive to questions/claims. Not expensive. Direct billing is awesome. Would and have recommended Trupanion
Insurer: Trupanion Canada
By: customer Fay
Pets Best...my opinion, is the Best!
I choose Pets Best over others that I have tried in the past. I love the easy submittal of claims and the quick turn around by the staff! Claims are quick and easy to do and the staff notifies you when they received your claim or other document(s) submitted. The prices for their service is very reasonable and the coverage is great! My cats are very satisfied with them, and so are we!
Insurer: Pets Best
By: TIMOTHY BEAULIEU
Filed
I filed the Money back then i asked for i was not able to pay for them so i had to pay and get it back so i can able to paying my bills. they deined
Insurer: Pumpkin
By: customer
Best thing I did!
I have had many dogs and most have not been insured and my bills have been very costly. I decided to insure this one and it has been really worthwhile. They settle very quickly and give you an itemized list of what they pay and what you are responsible for. This depends on what plan you choose. I have had excellent service.
Insurer: Trupanion
By: Sherrin
Love Trupanion
Spent over 2000 on my pup. Trumanion called me and I have reimbursement after deductible. Over 1.000. I am over the moon and so thankful for their customer service. I will never cancel and can’t be more grateful.
Insurer: Trupanion
By: Jessica