221,036+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,036 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My 4month old boxer JoJo collapsed
My 4month old boxer JoJo collapsed after running and playing in the backyard. After taking JoJo to the cardiologist, eeg and ultrasound confirmed a heart defect called Subaortic Stenosis, JoJo has to take beta blockers for the rest of his life. We submitted our first claim for almost $700 and in less than 5 weeks we were approved and reimbursed.Easy as could be! JoJo had to see the cardiologist 6 months later for a check up. The bill was just under $400. We submitted the claim to Fetch,this time we were reimbursed in less than 1.5 weeks. Easy as could be! Its worrisome raising a puppy knowing he has a heart condition and the cost of keeping JoJo healthy means a lifetime of medication and annual visits to cardiologist. Thank goodness for Fetch! So far.. theyve always had our back! Sincerely, Jojos parents
Insurer: Fetch
By: Jojos
Stephanie was very kind and…
Stephanie was very kind and knowledgeable. She was patient and answered every question I had and was just amazing. Made a very complicated and possible stressful process very easy and fast.
Insurer: Prudent Pet
By: Joseph Hwang
The most challenging aspect is trying to speak with someone
The most challenging aspect is trying to actually reach a human or ask AI something other than the questions they have for you to choose from. Very frustrating. Our dog is a re-home and we do not have medical records for his entire life. Medical records submitted prior to purchase of insurance or claim. Asking for medical records from a re-home and during the pandemic, medical records for 2020 when the 1st time we could go was 2021. Dog has received a perfect bill of health prior to purchasing insurance but FETCH wants records that I do not have. Communication is really tough. Pretty sure I would not purchase this insurance again and suggest others do the same. Trupanion looks like the smartest choice as the vet can submit the invoice for you
Insurer: Fetch Canada
By: Colette
My 4month old boxer JoJo collapsed
My 4month old boxer JoJo collapsed after running and playing in the backyard. After taking JoJo to the cardiologist, eeg and ultrasound confirmed a heart defect called Subaortic Stenosis, JoJo has to take beta blockers for the rest of his life. We submitted our first claim for almost $700 and in less than 5 weeks we were approved and reimbursed.Easy as could be! JoJo had to see the cardiologist 6 months later for a check up. The bill was just under $400. We submitted the claim to Fetch,this time we were reimbursed in less than 1.5 weeks. Easy as could be! Its worrisome raising a puppy knowing he has a heart condition and the cost of keeping JoJo healthy means a lifetime of medication and annual visits to cardiologist. Thank goodness for Fetch! So far.. theyve always had our back! Sincerely, Jojos parents
Insurer: Fetch Canada
By: Jojos
If you love your pet, sign up!
My dog has had a spate of bad luck recently, including surgery and urgent care. Hartville made claiming these incidents painless for me, and they reimburse very quickly once they have all of the required documentation. It's totally worth the monthly payments to know that if anything happens to either of my dogs, I don't have to worry as much about the cost of the vet bill, which is so important in getting them the care that they need.
Insurer: Hartville
By: Josi
Fair and balanced policy
Fair and balanced policy. Everything is listed in detail to what is covered and what is out of pocket. It good to know you have peace of mind that if an incident occurs you will be taken care of. I been scarred with other providers canceling because we used their services.
Insurer: Pets Best
By: Christopher Patron
The sale was straight forward and I…
The sale was straight forward and I feel like I understand the policies. So 5 stars for simplicity and ease of use. Time will tell whether I made the right choice or not when I actually have a claim.
Insurer: ManyPets
By: Glenda
Super easy and fast
I had a claim for vomiting for Sebastian (my cat) that PHI Direct paid quickly and easily. I called them to submit my claim and provide all the details they needed. The person I spoke to helped me to understand the process and the claim was paid a few days later. I would recommend PHI Direct to other pet owners in Canada.
Insurer: PHI Direct
By: Matthew
Best Pet Insurance Company
Trupanion has been an absolutely wonderful company to work with. I have had a policy with them going on 9 years for two dogs. They truly place your pet's well being first and foremost! I have two dogs under policy. I have found Trupanion to be very kind, courteous and caring toward their clients. They follow up with communication within hours to let you know they have received information and are reviewing your claim. They are expedient in letting you know how much of your claim is covered and then promptly either pay the vet directly or they pay the client. I have found their coverage to be very fair each time I have made a claim. I highly recommend Trupanion!
Insurer: Trupanion
By: Cynthia