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Excellent Service
Submitting claims was easy with the app. Response was fast. I had several submissions and there was only one minor invoice issue that was handled directly between the provider and Embrace. I am very pleased with the Embrace service.
Insurer: Embrace
By: Robert Garrett
Best insurance - hands down
Ease of use, fast processing, great coverage. I’m so glad I have the policy!
Insurer: Embrace
By: Tkensyd
I want to tell you about my experience…
I want to tell you about my experience with our beloved cat Kai Po Nani. He became ill with diabetes. He was the sweetest cat ever, and Trupanion helped us through the process we went through with his illness. All the insulin, drugs, and supplements, testing equipment, and moral support came from them in a very easy and loving way. They were always there for us, up until we had to make the hard decision to let him go, as his disease passed through his body and made his organs fail to a level we could not help him any more. We owe our gratitude to Trupanion, and we're so very grateful to them for all their support, easy processing, and help! Thank-you Trupanion!!! I would never want any other Pet Insurance Company, and I would HIGHLY recommend them to anyone who asks!
Insurer: Trupanion
By: Cheryl Smith
Sandy
My 13 year old dog. Sandy became sick one night, vet found a tumor, tried surgery, but cancer had spread to far,had to euthanize. Insurance paid 60% of everything, including cremation. Very nice empathetic people.
Insurer: MetLife
By: Rudy
Quick response time on claim
Quick response time on claim. Easy to understand approval and denial of claim. Easy billing
Insurer: Trupanion
By: customer
I haven’t used my insurance yet so I…
I haven’t used my insurance yet so I don’t know.
Insurer: Trupanion Canada
By: customer
Easy to sign up but not easy to get…
Their Customer service is the best I have ever seen when it comes to health ins. for your pet!! I sent an email and they answered the same day.. I have never had an issue they did not take care of.
Insurer: Spot
By: Rhonda
Claims are processed fairly quickly
Claims are processed fairly quickly. However, I haven't been able to submit claims the past few months on their website due to "validation errors". I have to email the claims in but they usually get back with me with 24 to 28 hrs.
Insurer: ManyPets
By: JoJo48
Our Special Needs Baby
When we got our puppy a little more than 3 years ago, he was healthy, playful, and strong. Then as a 1 year old, he developed IBD and it has been a roller coaster ever since. Thanks to Trupanion, most of our medical bills were paid and we could help our little boy much easier. He is now getting better and we hope he will soon be all healed up. One month ago, we adopted a rescue and immediately insured him with Trupanion. Hopefully, we will never need to use their service like we needed to with our IBD boy, but it allows us to be relaxed about having two doggies in our lives again. Thank you Trupanion!
Insurer: Trupanion
By: Iris