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Polite and knowledgeable
The representative was polite and very knowledgeable. As I only have a smartphone and no printer she assured me that she would send paper documents to me by mail.
Insurer: Furkin
By: David
Positive Promises
Easy to follow directions/quick response to initial inquiries/caring approach
Insurer: Trupanion Canada
By: Anna
Easy to use with a good range of coverage!
Easy to use with a good range of coverage!
Insurer: Trupanion Canada
By: Jennifer
Made it easy for a new dog mom
Easy to sign up, easy to get all my questions answered, and after comparing multiple companies, while trupanion is the most expensive the coverage and benefits are the best!
Insurer: Trupanion
By: Corinne
fast payment
easy transition; very fast claim payment, even though it was my very first claim.
Insurer: Trupanion
By: maxi
Great Experience!
Rachel was delightful, informative and very nice
Insurer: Trupanion
By: Sue
BMartin
The process was quick and easy. The representative was knowledgeable and helpful, but not pushy.
Insurer: Trupanion
By: Robert
Thankful
The process was seamless and easy, I have already recommended Trupanion to my friends with uninsured pets and I will continue to do so.
Insurer: Trupanion
By: Andy
Everything was easy to understand and I…
Everything was easy to understand and I liked the opportunity to get an instant quote to cover both of my young puppies. We hope that nothing bad happens to our doggies but we are glad they are covered in case something does happen.
Insurer: Pumpkin
By: Michelle C
I have had two policies in the past…
I have had two policies in the past neither covered annual exams. My dog’s insurance was a great investment and helped greatly when she developed an illness. I had my cats insurance from @2012 to 2019. In December of 2019 at a vet visit the office noted we should consider prescription cat food for developing kidney disease. When we took him back to the vet a few months later the vet took blood work and recommended we start a medicine for his kidneys. When I submitted the bill it was denied and I was told it was a continuing illness from the previous year and was not covered. I still don’t understand the denial. Six years without a claim and then told it was not covered. We have been paying for meds and now infusions three years later and have no insurance coverage. I do not think the very limited coverage was worth much once a problem develops in an older cat. Money wasted for six years. I thought I had him covered for catastrophic illnesses but evidently it all has to happen in the same year. After talking with a rep I was told that the coverage really wouldn’t cover anything anymore since the kidney disease was life threatening I cancelled after many years with only a claim for one prescription being sent. Very disappointed!
Insurer: ASPCA
By: Karen Hurley Gammon