209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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While the customer service is very…
While the customer service is very nice, whoever is working the claim behind the scene is causing a lot of issues. Every claim I submit there seems to be a rebuttal and more work required. It seems like they’re doing everything not to pay my claims. In addition, the premium went up $100 a month, which is steep after just one year.
Insurer: MetLife
By: Carolyn
It has been a wonderufl experiene..
It has been a wonderufl experiene... the best.
Insurer: MetLife
By: customer
They are disorganized
They are disorganized, their app is missing critical features like explanations of claim decisions, and you need to call multiple times to follow up with them. They will base denials not on vet's guidance or treatment. Not really worth paying for premiums. I wish I had signed with a difference insurance provider.
Insurer: ASPCA
By: Julianne
Fast and effiecent processing AND kept…
Fast and effiecent processing AND kept me in the loop!
Insurer: Fetch
By: Victoria
quick and easy not difficult to sign up…
quick and easy not difficult to sign up loved it!!!
Insurer: MetLife
By: Luis J Madero
Best Pet Insurance I've Worked With
The overall process to submit a claim was very simple and straightforward. And I actually ended up getting reimbursed for more than I was expecting, which was beyond amazing! It took a bit longer than was ideal for things to process and get reimbursed, but overall this was definitely the best experience I've had with a pet insurance company.
Insurer: Pets Best
By: Molli Baker
A very quick response to my question
A very quick response to my question
Insurer: MetLife
By: TRACEY SMITH
Great Service
Wonderful insurance great response.
Insurer: Fetch
By: Brenda
you guys are great
you guys are great. Easy functionality and app experience. Love that you lower the deductible as a reward for low usage of the plan at the end of slow years. I keep wondering if I should add my older dog to the plan but I am concern that with her priors she might not get a lot of coverage. But will be reaching out to inquire. Thank you!
Insurer: MetLife
By: Mashall
As advertised!
I have been using MetLife’s Pet insurance for about a month and have submitted 2 claims. Both have been paid out without any delays which has been great for my family and my wallet during this holiday season. So far it’s been good and I’d recommend to anyone!
Insurer: MetLife
By: Rocco’s mom