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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The sign up experience was great
The sign up experience was great! Im looking forward to being covered with MetLife.
Insurer: MetLife
By: Chris Amato
Great experience!
I got my pet insurance in less than 19 minutes!
Insurer: MetLife
By: Romano Page
It was so easy to send a claim for my…
It was so easy to send a claim for my dogs. They are prompt with reimbursements.
Insurer: Spot
By: Willie Radu
app is really easy to use
The app is really easy to use, very straightforward and I’ve yet to have an issue with my claims.
Insurer: MetLife
By: Cindy T.
The review I left says it all. Top notch work
Quick and easy good customer service. Knowledgeable lady on the other end of the phone. Also relatable since she's a og subzero player in mortalkombat also likes streetfighter. I appreciate that most of all since it's not automated and I can actually feel like it's all business but genuine interaction as well. That can make conversation feel less about rushing you out as a one and done customer and more so your an actual individual. Way to go to that lady. No pressure but that's how you get continued service and a good customer base. For the record everything discussed in regards to pricing, length of time before my coverage becomes active, and any additional questions were 100 percent answered. It did not feel like a waste of time.
Insurer: Nationwide
By: customer
DISHEARTENED BY THE "SENIOR PENALITY'…
DISHEARTENED BY THE "SENIOR PENALITY' AFTER 9 YEARS OF LOYALTY. As Dakota has aged, our premium has doubled with no leeway provided. What is most shocking is that our total premium for 2025 ended up being higher than the total amount that embrace actually paid out for her care. it's disheartening to feel that after nearly a deade of sonsistent payments we are being priced out just as our dog enters her senior years and needs the protection most. The financial jump is simply unreasonable for non-term customers.
Insurer: Embrace
By: Linda Stephens
Really quick response to claim
Really quick response to claim. It is quite easy to submit a claim. You all could teach human insurance companies a few things!
Insurer: Spot
By: Huni Fulgham
When the unthinkable happened…
I love that met life was there for us when tragedy struck My sweet sphynx passed away suddenly. They reimbursed almost all the funds spent trying to save her. I was able to take that and recycle it into getting my new baby! Thank you MetLife!
Insurer: MetLife
By: Jessaca Sapp
It was easy submitting my claim and the…
It was easy submitting my claim and the payment was made Ina reasonable time.
Insurer: MetLife
By: Tracie Montgomery