217,336+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,336 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to get my new African Greys…
Easy to get my new African Greys insurance set up. Excellent customer service during set up and I’m very happy with the coverage I was able to get my new girl.
Insurer: Nationwide
By: Missi
Great Service
The customer service team was very helpful and quick to remedy my problem.
Insurer: Nationwide
By: customer
Always super helpful and fast at…
Always super helpful and fast at processing claims. It helps me take good care of my pet family.
Insurer: MetLife
By: Ted Booth
excellent service
I received excellent service
Insurer: Sonnet
By: Marie Assumpta
I just cancelled
I just cancelled my MetLife Pet Insurance. My cat vomited once during the two-week waiting period in October 2025. Now every claim that has anything to do with vomiting is being denied on the basis of a pre-existing condition, even a trip to the ER with entirely different vomiting symptoms (appeal denied). My understanding is that vomiting in a cat is a symptom and not a condition. For example, cats can vomit due to eating too much too fast or medical conditions such as hyperthyroidism or lymphoma. Hyperthyroidism or lymphoma should be categorized as a pre-existing condition if this was the case, not the symptom of vomiting. I consider this policy to be worthless for my purposes of giving my cat the best care regardless of the price.
Insurer: MetLife
By: Cynthia Newton
We filed a claim and our insurance rate…
We filed a claim and our insurance rate doubled every month. Talked to them and said that happens and wanted me to take some things off the insurance plan to bring it down a little bit. To have it doubled is pretty bad, so disappointed in the insurance. So beware if you file a claim!!
Insurer: Embrace
By: Becky Sewell
Adopted shelter kitten, insurance was pointeless
We signed up for coverage after receiving marketing materials and pamphlets at our local shelter. Those were all super misleading, making us believe that we would get coverage for routine/preventative care. That turned out not to be the case and all our claims for vaccines and other routine kitten care (over $600, which we assumed would kick in after our $250 deductible) were denied. That came as a surprise for us, even after reading the fine print! When we called to ask for an explanation of benefits, etc. we were simply advertised to again saying that we needed to opt into an even more expensive plan. I would NOT recommend this insurance company if you've got an average/healthy pet. Waste of money every month.
Insurer: Fetch
By: Amal
It's been two weeks since I purchased…
It's been two weeks since I purchased pet insurance from your company and I still don't have any information, coverage or any copies of my pets insurance.
Insurer: Nationwide
By: Ninfa Mendez
Great customer service
Super helpful and fast
Insurer: Nationwide
By: customer