209,304+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,304 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

3 reviews

5.0
Embrace

19,730 reviews

4.9
Healthy Paws

11,002 reviews

4.9
Fetch

5,266 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 22, 2025

Stalling to prevent reimbursement for a claim.

I had one claim filed in February 2025. After 10 months of trying to get reimbursement, I am giving up and switching insurance companies. This is insurance is a scam and all they deal in is stall techniques. First it was there is not a record of a clean bill of health. Once that was provided by myself and the veterinarian office, nothing was done. I called and asked for a status update. And then their next stall technique was the invoice with the vet notes was not descriptive enough to approve the claim. The vet sent in additional information. But still not enough. Absolutely ridiculous and a waste of time. I will not be renewing my policies for my dogs. I will find a company (even if it costs more) that will be true to the insurance policy.

Insurer: Embrace

By: Ansley Godwin

Verified December 22, 2025

Thank you for sending the money quickly…

Thank you for sending the money quickly so I could pay the credit card in a timely manner. It is easy to do business with your company. Thank you.

Insurer: MetLife

By: customerJulie

Verified December 22, 2025

No delay I had my cash back in two days

No delay I had my cash back in two days

Insurer: MetLife

By: customer

December 22, 2025

Delay delay delay deny

Healthy paws kept asking for more records. They then refused to talk to the billing employee at my vets office. I had previously signed a release and told them in my numerous emails to contact my vet. When the vets office tried to talk to them they hung up.

Insurer: Healthy Paws

By: Beth

Verified December 22, 2025

Caring customer service reps

Caring customer service reps, great coverage, easy portal

Insurer: MetLife

By: customer

Verified December 22, 2025

Easy and Quick

The app is easy to use. Claims are processed quickly and payment can be made directly to my bank account.

Insurer: Spot

By: customer

Verified December 22, 2025

Fetch is really coming through for me

Fetch is really coming through for me! They have reimbursed me roughly 90% minus my $300 deductible for all testing required to diagnose my dog's problems. Their response time is fast and they keep you updated on your claim status.

Insurer: Fetch

By: Russell Renfro

Verified December 22, 2025

Very easy 👌 to understand and to enroll

Very easy 👌 to understand and to enroll

Insurer: MetLife

By: Teryl Young

Verified December 22, 2025

I am very happy to have chosen MetLife…

I am very happy to have chosen MetLife for my dog’s insurance. It is a company that gives me peace of mind. I highly recommend.

Insurer: MetLife

By: Alicia F

Verified December 22, 2025

Compensation was quick.

Compensation was quick. My dog had to have surgery at a massive price. Spot Pet reimbursed me a portion of it quickly once I submitted the documentation. The reimbursement was for a little less than a third of the total cost.

Insurer: Spot

By: william boulware

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