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Happy customer
Upfront details on what is covered with the different plans.
Insurer: ASPCA
By: Ellen Laul
Glad we have insurance!
Half the cost of my last insurance and covers a lot more! Not sure how people go on without insurance
Not Great
I have Nationwide Pet Insurance. I recently (July 2023) had to spend over $1,000 on my 17 yo cat. I got $200 back. I spend $117 a month on pet insurance. Not worth it. Planning on changing companies this month. Other insurance plans out there (even for a 17 yo cat!) that are comparable that let you pick deductible and how much you are reimbursed.
Insurer: Nationwide
By: Tobey
The prices didn't seem to be…
The prices didn't seem to be consistent. Once I got the same price several times while going through the sign up pages, I purchased insurance for my new pup.
Insurer: ASPCA
By: Jill
My 12 week old puppy had seizers and…
My 12 week old puppy had seizers and was hospitalized. My claim is being held up because a diagnose can not be made. She weighs 3 pounds and had lung issues in the hospital. I have followed every demand they have made and jumped through every hoop but they are still not processing my claim! It is unreasonable and to put my puppy through an MRI to see IF we can get a diagnoses. I was advised not to do an MRI by the neurologist. I get claim rules but sometimes they are not attainable. It has been 2 months.Totally disappointed in AKC!!!!
Insurer: AKC
By: Dawn E Pfluger
It wouldn’t let me select preventative…
It wouldn’t let me select preventative coverage at the start and now I have to wait a year
Insurer: ASPCA
By: Dante
Emergency Surgery Claim Process
I’ve had various pet insurances over the years and Pets Best has been the easiest to deal with. After my 1 year old kitten got into a bag of hair ties and ate 20 of them (yes, 20), she need emergency surgery. The claim process was the smoothest I’ve ever experienced and amazingly quick!
Insurer: Pets Best
By: Debra Chenault
Inability to easily upgrade my insurance
Not having the ability to upgrade my plan without having to first cancel it and then re apply has caused a lot of inconvenience for me. I will most likely be cancelling my plan soon because of this and not returning.
Insurer: ASPCA
By: Michael Spaziani
ASPCA always keeps me informed about my claim process.…
ASPCA always keeps me informed about how my claims are proceeding.When claim is totally processed I can view an EOB. They are able to handle multiple claims at one time. Very fair with the money results.
Insurer: ASPCA
By: Calise
Easy sign up on line.
Easy sign up on line.
Insurer: ASPCA
By: Richard Sang